Human Resources & Operations Lead

Location : Dublin, Ohio & Columbus, Ohi o offices

Regular Hours : 40 hours / week, M-F, 8am-5pm EST

Pay Range : $ 60K - 75K Annual Salary

Employment Type : Full-time , Exempt

PTO Classification : S1 or S2

Supervisory Role : No

Who We Are

At Astute Technology Management , we're more than just an IT services provider - we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions - from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success. Position Overview As we continue to scale, we are seeking a proactive and highly organized HR & Operations Lead to own the core people operations and office operations that keep our business running smoothly.

This role is ideal for someone who thrives in a small-company environment, enjoys wearing multiple hats, and is confident in owning HR processes while supporting day-to-day operational needs.

Key Responsibilities

The HR & Operations Lead is responsible for overseeing all day-to-day human resources functions while managing the operational needs of the office. This includes :

Human Resources Leadership

• Own full-cycle recruiting : sourcing, screening, interview coordination, offers, background checks, and onboarding.
• Partner with hiring managers to forecast staffing needs and improve hiring workflows.
• Ensure an excellent candidate experience through timely and professional communication.
• Maintain HR policies, procedures, and compliance standards in partnership with outside counsel.
• Represent the organization at recruitment fair s and build relationships within the community to attract talent.
• Administer employee benefits (medical, dental, vision, disability, 401(k)).
• Serve as the primary point of contact for employee questions related to HR, benefits, and policies.
• Process payroll and answer payroll-related questions.
• Maintain accurate HRIS records, personnel files, and compliance documents.
• Track all employment documentation.
• Guide managers and p articipate in employee relations conversations, documentation, investigations, and corrective actions as needed.
• Assist leaders with performance cycles, feedback processes, and basic goal-setting structures.

Office Operations & Administrative Coordination

Project & Process Support

Qualifications

Work Conditions

Physical Demands

This role involves regular communication, occasional lifting (up to 50 pounds), and the ability to move throughout client sites. We value accessibility and will provide reasonable accommodations to support all team members.

Benefits

Why Astute? We're committed to your growth and well-being. You'll join a team that values your expertise , encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.