Associate Director / Director, Partnership Management

Associate Director / Director, Partnership Management

Semafor is a global news platform for an increasingly complex world in which consumers are overwhelmed by too many news sources and unsure what to trust. We are building Semafor to enable world-class journalists to deliver reporting and insights with rigor in journalistic forms that ensure a new level of transparency. Our editors and reporters distill the most important stories from all over in formats that uncover the forces shaping the stories, explain the interests behind polarizing narratives, and replenish the stock of shared facts. As a global platform, Semafor recognizes that smart people can disagree and that informed readers need to understand alternative points of view from competing centers of power and culture in a multi-polar world. Want to join us? Read on.

About This Role

This is an exciting opportunity to join a growing team at a rapidly growing media and publishing company. In this role, you will lead and contribute to the cross-functional execution of integrated client-facing projects across their entire lifecycle (transitioning from sale to post sale delivery), ensuring they align with clients' objectives and Semafor's commitment to delivering value across its editorial platforms and properties. Acting as the primary liaison between internal teams and external partners, you will be responsible for becoming both the client and Semafor expert shepherding collaborative processes, crafting key strategic deliverables, ensuring Semafor's execution meets the promised scope, keeping timelines on course, and attaining industry-beating standards to maintain the highest level of client satisfaction.

Your Responsibilities

Client Relationship Strategy & Management

• Operate and serve as a trusted advisor to clients and partners (often at the most senior, C-Suite levels), ensuring their priorities are at the forefront of project management.
• Manage integrated client programs from start to finish, serving as the primary contact between all parties to ensure deliverables and components are on track and within scope.
• Act as the primary point of contact for post sale execution for internal and external stakeholders ensuring clear communication and timely responses.

Client Transition Management

Partnership Management and Ongoing Strategy

Problem-Solving

Strategic Account Growth

Industry Expertise

What Makes You Qualified

Additional Job Details

This position is based in New York, NY at Semafor Headquarters. Candidates must be willing to work flexible hours and travel domestically and internationally on an as-needed basis. Comprehensive employee benefits : unlimited PTO, medical, dental, vision, short & long-term disability, flexible spending, health savings accounts, life insurance, 401(k), pre-Tax commuter benefits. Salary Range : $125,000 - $160,000 / year Pay is based on several factors including but not limited to education, work experience, certifications, etc.

Semafor offers a Flexible Paid Time Off (PTO) policy to our full-time, salaried employees who may take paid time off as-needed without a prescribed limit or defined balance.

Semafor, Inc. is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. Semafor, Inc. will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and / or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.