Technical Architect - P25 Radio Systems

About the Company At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploy them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

What is the Government Services Team and why join? Our Government Services team provides cleared resources with a global reach to Federal Civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

What will you be doing? The Technical Architect is responsible for designing and overseeing the development and implementation of complex, secure communication systems in tactical environments. In addition, the Technical Architect will be responsible for nationwide maintenance, repair, and operations support for program equipment and networks across the organization. This role ensures the availability of necessary OEM maintenance equipment for technical upgrades and preventative maintenance at all program sites. The Technical Architect provides dedicated support to promptly address technical inquiries from enterprise system users. Additionally, the position involves coordinating personnel deployment for field operations and radio programming, managing firmware and software updates, and supervising IT Systems Engineers at core system sites. This includes ensuring engineers have the necessary tools and training for implementing OEM updates, patches, and configuration files. Maintaining proficiency in future software releases is crucial to support plans for upgrading core equipment, while also overseeing regional operations to provide comprehensive maintenance and operations support.

RESPONSIBILITIES System Design and Architecture : Leads the definition and documentation of the architecture for P25-compliant radio systems, ensuring scalability, reliability, and alignment with user needs and government regulations.

Evaluates and selects appropriate technologies and solutions for P25 systems, considering factors like performance, interoperability, and cost-effectiveness.

Possess in-depth knowledge of Project 25 (P25) standards, trunked radio systems, simulcast, and interoperability frameworks.

Understand the intricacies of P25 network management, including network maintenance, optimization, major event preparedness, and network security.

System Implementation and Maintenance : Oversees the installation, configuration, testing, and deployment of P25 hardware and software components, including repeaters, consoles, and subscriber units.

Ensures the continuous operation and maintenance of P25 systems, including troubleshooting, upgrades, and ordering necessary resources.

Compliance and Standards : Ensures the P25 radio systems comply with Project 25 standards and government regulations regarding installation, operation, and licensing.

May participate in the P25 Compliance Assessment Program (CAP) to ensure equipment meets interoperability requirements.

Technical Leadership and Mentorship : Provides technical guidance and mentorship to engineers and technicians on P25 systems and best practices.

Collaborates with stakeholders, including public safety agencies and other technical teams, to gather requirements, communicate technical details, and resolve issues.

Documentation and Reporting : Maintains detailed records of system configurations, programming templates, and inventory of radio assets.

Prepares technical reports and documentation for internal and external stakeholders.

QUALIFICATIONS Must possess or be able to obtain and maintain a security clearance in accordance with agency requirements

12+ years experience in tactical communication integration, testing, programming, troubleshooting, and design.

Bachelor's degree in Computer Science, Information Technology, or a related field with a Master's degree preferred.

Experience in federal law enforcement or similar environments preferred.

Certifications in project management or relevant technologies preferred.

Proven experience in project management, systems integration, and application development.

Strong understanding of radio and communications systems.

Familiarity with Federal enterprise policies and standards.

Excellent communication and documentation skills.

Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Experience in tactical communications P25 integration, installation, operations, and maintenance.

Salary Range : $126,000.00 – $162,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

BENEFITS Health and Wellbeing : Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.

Financial Benefits : Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.

Paid Time Off : PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.

Additional Perks : Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

For questions or concerns about this posting, please email taposting@wwt.com.

Seniority level Mid-Senior level

Employment type Full-time

Job function Engineering and Information Technology

Industries IT Services and IT Consulting

Benefits inferred from the description Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Disability insurance

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