Program Associate

A Program Associate supports program operations and activities within a focused group of clients, interfacing with various departments and regional personnel as direct support for Program Managers. The role serves a valuable support role to the Program Management team, promoting high quality and consistent client experiences across all aspects of the program, and assisting in aligning priorities between regional branch and program operations. Position is an in-office or hybrid role, with emphasis on working in the branch to establish relationships and intimately understand the branch operations.

Responsibilities :

• Administrative Oversight : support program management in the review of regular administrative tasks for accuracy and quality control (invoicing, informal and formal reporting, etc.)
• Reporting : Supporting project managers and the program managers with all aspects of reporting, including preparation, execution, and review for both internal and external audiences.
• Program Management : Support program level monitoring and control activities related to report reviews and KPI management.
• Resource Planning : Supporting resource planning with Program and Project Managers, and Branch operations.
• Business Alignment : collaborating with regional and branch operations to maximize the use of resources and align priorities between branch and program teams.
• Leadership : lead by example to influence and enforce program standards and operating protocols, resulting in a consistent and positive client experience. Serve as the operational backup to the Program Manager when needed.
• Standardization : contribute to the development and creation of processes and tools, influencing operational standards for both client programs and the program department.
• Other duties : as assigned to support all operational aspects of the program.

Required Qualifications :

Preferred Qualifications :

Physical Demands : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Working Conditions : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

Pay Rate : $105,000 - $145,000 (DOE)

Company Info :

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics / OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.