Vice President of Professional Services

A company is looking for a Vice President of Professional Services, Head of Strategy and Operations.

Key Responsibilities

Define and implement the vision and long-term strategy for the Professional Services organization

Lead day-to-day operations of the Professional Services team, ensuring efficiency and quality delivery

Build strong relationships with key stakeholders to ensure client satisfaction and long-term partnerships

Qualifications

15+ years of experience in professional services or related leadership roles within global SaaS companies

Proven track record of building and scaling service organizations in subscription-based environments

Strong background in strategy development and operational management

Demonstrated expertise in process design and metrics-driven management

Experience in executive-level coordination and influence