Talent.com
Area Supervisor
Area SupervisorRoss Stores • Hollywood, FL, US
Area Supervisor

Area Supervisor

Ross Stores • Hollywood, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

    • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

    • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

    • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

    • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

    • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.

    • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

    • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

    • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

    • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

    • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat

    [job_alerts.create_a_job]

    Area Supervisor • Hollywood, FL, US

    [internal_linking.similar_jobs]
    Escrow Supervisor

    Escrow Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for an Escrow Supervisor - Remote.Key Responsibilities Supervise and develop assigned staff while managing HR-related administrative functions Implement and monitor operatio...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Revenue Cycle Team Leader

    Revenue Cycle Team Leader

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Revenue Cycle Team Leader.Key Responsibilities Supervise and train new employees, manage work assignments, and ensure smooth workflow Establish quality assurance proce...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Area Sales Manager

    Area Sales Manager

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for an Area Sales Manager - West.Key Responsibilities Execute sales strategies targeting various market segments, including leisure, corporate, and group travel Prospect and...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Treasury Implementation Supervisor

    Treasury Implementation Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor Treasury Technical Implementation.Key Responsibilities Manage a team responsible for implementing complex Treasury Management solutions Oversee daily workfl...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Wholesale Coordinating Supervisor

    Wholesale Coordinating Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Wholesale Coordinating Supervisor.Key Responsibilities Oversee daily operations of the Wholesale Coordinating team, ensuring compliance with FHA, State, and Investor re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Clinical Supervisor - CA, GA, TX

    Clinical Supervisor - CA, GA, TX

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Clinical Supervisor to lead a team of Speech-Language Pathologists in a remote setting.Key Responsibilities Manage and support a team of SLPs through coaching, training...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Supervisor

    Call Center Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Call Center Supervisor (Remote).Key Responsibilities Lead and supervise a team of remote call center agents Provide daily coaching, guidance, and performance managemen...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Retention Supervisor

    Customer Retention Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Customer Retention Supervisor - Back Office (Remote).Key Responsibilities Manage reinstatement processes and contact center transactions Monitor KPI targets and ensure...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Programmatic Media Supervisor

    Programmatic Media Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor, Programmatic Media.Key Responsibilities Leads tactical planning and execution of media campaigns, ensuring alignment with client briefs Collaborates with i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Direct IO Manager

    Senior Direct IO Manager

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Senior Direct IO Manager to lead digital-first media planning and activation.Key Responsibilities Lead strategy, planning, and activation across direct digital partners...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Growth Manager for Equestrian eCommerce

    Growth Manager for Equestrian eCommerce

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Growth Manager for Equestrian eCommerce.Key Responsibilities Manage paid acquisition across various platforms including Google, Meta, TikTok, and Pinterest Oversee eCo...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Enrollment Team Supervisor

    Enrollment Team Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for an Enrollment Team Supervisor, Lienholder.Key Responsibilities Supervise and mentor a team of lienholder enrollment specialists, setting performance goals and monitoring ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Credentialing Supervisor

    Credentialing Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor, Credentialing.Key Responsibilities Oversee the credentialing and re-credentialing process for assigned business units Manage staff performance and provide ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Shop Shift Supervisor - 439-Fort Lauderdale- FL (Fort Lauderdale, FL)

    Retail Shop Shift Supervisor - 439-Fort Lauderdale- FL (Fort Lauderdale, FL)

    Krispy Kreme Doughnut Corporation • Fort Lauderdale, FL, United States
    [job_card.full_time]
    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Services Supervisor

    Technical Services Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Technical Services Supervisor, Product Support.Key Responsibilities : Oversees day-to-day support for dental CAD / CAM software and hardware Ensures timely and accurate a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    IGA Supervisor

    IGA Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor, IGA and Identity Access Management.Key Responsibilities Develop, implement, and manage IGA frameworks, policies, and processes Administer user lifecycle ma...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Payment Variance Supervisor

    Payment Variance Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor, Payment Variance.Key Responsibilities Perform payment variance analysis to identify trends in underpaid claims Manage team productivity and develop team me...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Provider Data Management Supervisor

    Provider Data Management Supervisor

    VirtualVocations • Fort Lauderdale, Florida, United States
    [job_card.full_time]
    A company is looking for a Supervisor, Provider Data Management.Key Responsibilities Manage the end-to-end provider data entry and maintenance for claims payment and directory display Investigat...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]