Clinical Content Manager Job at Omada Health in South San Francisco

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

Job Overview:

The Manager, Clinical Content will play a pivotal role in shaping Omada's clinical voice and member experience. In this role, you will lead the strategy, development, and continuous improvement of clinically rigorous, engaging content across written, audio, and video formats.

You will utilize your clinical expertise to ensure our content reflects evidence-based best practices, behavior change theory, and health equity principles, while also applying creativity to design experiences that inspire and engage members. You will collaborate closely with our Product content team to deliver innovative content strategies that drive measurable outcomes.

Your impact:

• Create high-quality clinical content, including written materials, audio recordings, and video lessons, tailored to support member education, engagement, and ultimately improved clinical outcomes.
• Develop best-in-class member experiences: Author, edit, and oversee content that is engaging, inclusive, and effective across digital formats (written, audio, video).
• Drive cross-functional collaboration: Partner with the Product content team and squads to build scalable, impactful content strategies that align with Omada's mission and enhance the member experience.
• Ensure scientific and regulatory rigor: Ensure all content is clinically accurate, evidence-based, and aligned with regulatory, accreditation, and professional standards (e.g., ADA, AHA, ACC, OMA).
• Develop resources to support member education on various health conditions, preventative measures, and healthy behavior changes.
• Foster innovation: Stay ahead of emerging research, industry trends, and new technologies (including AI/ML applications in healthcare) to continuously evolve our content offerings.
• Measure and optimize: Leverage data-driven insights to iterate and optimize content for maximum effectiveness and member engagement, identifying opportunities for improvement, and implementing iterative enhancements.
• Manage multiple content systems to ensure members and care teams have access to our content library.

About You:

You are a clinical content leader with the ability to blend science, creativity, and strategy. You bring advanced knowledge of healthcare content creation and program development, and you know how to collaborate across functions to deliver results at scale. You possess:

• Bachelor's degree in a related field such as health sciences, communications, or education.
• An unrestricted clinical certification (RD, RN or higher)
• 7+ years of experience in healthcare or digital health, with significant experience in clinical content strategy and development.
• Strong understanding of clinical guidelines, health behavior change theories, and patient education principles.
• Demonstrated ability to translate complex clinical concepts into accessible, engaging content in various formats, including written, audio, and video.
• Proven track record of successfully managing complex, cross-functional projects from ideation to execution.
• Exceptional communication skills, with experience presenting to executive stakeholders and/or external partners.
• Proficiency using content management systems and familiarity with data analytics tools.
• Passion for digital health and commitment to improving healthcare outcomes.
• Ability to thrive in a dynamic, fast-paced environment, navigating ambiguity with confidence and creativity.
• Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple projects simultaneously.

Bonus Points for:

• Master's degree in related fields such as health sciences, communications, or education.
• CDCES certification
• Previous work experience in digital health.
• Previous experience developing products with design and product teams.
• Expertise in obesity, diabetes, hypertension, and cholesterol management and patient education, including standards of care (ADA, AHA, etc).
• Tableau or Amplitude power user
• Experience applying AI/ML tools in clinical content development
• Demonstrated success setting and achieving OKRs within a scaling organization

Working Conditions:

• Remote first environment
• Travel may be up to 8%

Benefits:

• Competitive salary with generous annual cash bonus
• Equity Grants
• Remote first work from home culture
• Flexible vacation to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectfully provide and are open to receiving candid feedback.
• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we're not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada's progress above team or individual. We have fun as we get stuff done, and we celebrate together.
• Remember Why We're Here. We push through the challenges of changing health care because we know the destination is worth it.
  

About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada's multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada's approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit:

Omada is thrilled to share that we've been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $133,400 - $166,800*, Colorado Base Compensation Ranges: $127,600 - $159,500*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants.

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

Pleaseclick here for more information on our Candidate Privacy Notice.