Customer Service Sales Representative

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Lawn Doctor of Antioch

We are looking for a highly motivated, customer-focused, and team-oriented individual to join our growing company. If youre ready to bring your best every day and thrive in a fast-paced environment were the place for you!

This full-time position offers growth potential for the right candidate who demonstrates initiative, strong communication skills, and alignment with our company values. The position begins immediately and runs year-round (with increased hours during peak season).

About the Role

Schedule : MondayFriday

• 5 or 8-hour shifts (start time is flexible, but must be available until 5 PM)

Some Saturdays during the busy season (9 AM 1 PM)

We are seeking a results-driven Customer Service / Sales Representative who can deliver exceptional customer experiences while driving revenue through inbound and outbound communication.

Compensation

$18.00 to $20.00 per hour, based on experience

Commission opportunities (based on sales achieved)

Performance-based bonus structure

Why Lawn Doctor?

We love what we do and it shows. Lawn Doctor is a place where people work better together. We help our clients by delivering the highest level of customer care and treat our customers the way wed want someone to treat our own family and friends.

We hire, recognize, reward, and coach to our Core Values :

Integrity Doing the right thing, even when no one is watching.

Consistency Following our processes every day to ensure reliable, quality service.

Ambitious Taking initiative, setting goals, and striving to exceed them.

Respectful Treating everyone the way we want to be treated.

Values Reputation Protecting the strong service history and reputation of Lawn Doctor.

This Job Might Be for You If

You handle pressure with ease and dont get flustered easily.

You enjoy helping people, solving problems, and finding answers.

Youre detail-oriented and believe that anything worth doing is worth doing right.

You can pivot quickly when things change and learn new tasks fast.

You communicate clearly both verbally and in writing.

Youre driven and motivated. You take initiative, seek growth, and take ownership.

Youre looking for a long-term opportunity with room to grow within the company.

Daily Responsibilities

Answer inbound calls from customers and prospects

Make outbound follow-up calls on estimates and customer satisfaction

Follow up on canceled customers for customer satisfaction

Sell services over the phone and meet sales goals

Respond to all customer emails

Offer additional or seasonal services

Maintain accurate customer data and account records

Process paperwork from the sales and service team

Qualifications

Strong work ethic and ability to excel in a fast-paced environment

Positive attitude with excellent communication skills

Strong computer skills, including Microsoft Word & Excel

Ability to learn new software systems (training provided)

Experience in the lawn care industry is a plus but not required

Benefits & Perks

Competitive hourly pay commission- bonus opportunities

Positive, supportive company culture

Growth and advancement opportunities

Paid training

Company holidays

Health, dental & vision insurance

401(k) program

FREE SNACKS!

We run on EOS