A company is looking for a Remote Customer Service Agent to handle customer inquiries and provide support.
Key Responsibilities
Handle inquiries related to orders, adjustments, and product registrations via multiple channels
Navigate internal software applications to clarify customer needs and resolve issues
Identify and report trends for product and service improvements
Required Qualifications
High School Graduate or GED
Ability to achieve quality, availability, and productivity objectives
Commitment to ongoing personal development
Ability to work effectively in a team and independently
Solid multi-tasking and organizational skills
Remote Customer Service Agent • Ann Arbor, Michigan, United States