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Retail Security Specialist
Retail Security SpecialistRoss Stores, Inc. • Pasadena, TX, United States
Retail Security Specialist

Retail Security Specialist

Ross Stores, Inc. • Pasadena, TX, United States
[job_card.1_day_ago]
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  • [job_card.full_time]
[job_card.job_description]

Retail Security Specialist

Join Ross, a leading off-price retail chain with over 2,200 stores and a history of growth and success. We pride ourselves on offering our customers high-quality brands and trendy merchandise at amazing prices, while creating an enjoyable treasure hunt shopping experience. As a valued member of our team, you'll enjoy :

  • Success in your role
  • Opportunities for career advancement
  • A collaborative and team-oriented work environment
  • A commitment to Diversity, Equity & Inclusion as well as community engagement

With our corporate headquarters in Dublin, CA, and distribution centers across the nation, Ross generated $20.4 billion in revenue in 2023, earning our status as a Fortune 500 company dedicated to fostering an inclusive workplace, continuous learning, and personal development.

General Purpose : The Retail Security Specialist will play a crucial role in providing a visible presence at store entrances and exits to prevent theft and fraud, ensuring a secure environment for both customers and associates. This specialist will engage with customers by making eye contact, smiling, and greeting them courteously, thus deterring theft through a commanding presence in our standard company attire. The role involves monitoring compliance with our Code 50 package inspection policy and walking the sales floor to identify possible theft indicators, partnering closely with store leadership for loss prevention strategies. Embracing our company values, this position protects the Ross treasure.

Essential Functions :

  • Maintain a safe and secure environment
  • Develop great teams and partnerships
  • Enhance store brand perception
  • Mitigate theft and fraud effectively
  • Minimize operational shortage
  • Competencies :

  • Manage work processes effectively
  • Demonstrate business acumen
  • Plan, align, and prioritize tasks
  • Build and develop talent within the team
  • Collaborate with colleagues
  • Lead by example
  • Communicate effectively
  • Ensure accountability and execution of tasks
  • Qualifications and Special Skills Required :

  • High school diploma or equivalent required; AA degree preferred
  • One year of retail supervisory experience or related training preferred
  • One year of loss prevention / security training preferred
  • Active Security Guard License preferred
  • Ability to thrive in a fast-paced environment
  • Strong communication skills
  • Proven ability to build and maintain relationships with store teams
  • Excellent customer service skills
  • Demonstrated conflict resolution capabilities
  • Must comply with all applicable federal and state laws for security personnel, including background checks, physical examinations, fingerprinting, and drug and alcohol testing
  • Physical Requirements / ADA :

  • Regular attendance and punctuality are essential
  • Ability to spend up to 100% of work time standing, walking, and moving around the store
  • Must be able to lift or lower objects over 25 lbs.
  • Regularly bend, stoop, or crouch as needed for business activities
  • Certain assignments may have additional requirements
  • Supervisory Responsibilities : None

    Disclaimer : This job description summarizes the general duties and responsibilities of the position but is not comprehensive. It may change at management's discretion. Ross is an equal employment opportunity employer committed to attracting and developing a strong, diverse workforce.

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    Retail Security Specialist • Pasadena, TX, United States

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