Managed Services - Solution Architect

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

At EY, we’re more than just a professional services firm — we’re a global network of 400,000 professionals and one million alumni united by a shared purpose : to build a better working world. We empower our people to challenge the status quo, embrace innovation, and deliver lasting impact for our clients and communities.

Managed Services is a significant part of the EY business, comprising more than US$5b in revenue with major clients across the globe. We provide clients with a comprehensive approach to managing non-core functions, focusing on delivering strategic outcomes and long‑term value through expert collaboration and advanced technology. Through integrated solutions and deep sector and domain expertise, we seek to deliver enhanced value to our clients. The Managed Services team is ambitious and is working to more than double our success in the future. Join us in this role and you’ll be right at the heart of a function that impacts EY, our clients and people.

You’ll also find a culture that prioritizes learning, collaboration, and growth — providing you with the tools, support, and freedom to thrive and shape your career.

The opportunity

The Solution Architect Senior Manager is responsible for designing the Managed Services (MS) deal shape, aiding the Deal Lead in building people, process, and technology operational models and costing. This role includes creating transition plans and service management layers in line with standard EY normative models to ensure successful delivery and client satisfaction.

Essential Functions

• Design the MS deal shape, working closely with the Deal Lead to ensure alignment with client needs and EY standards.
• Develop and implement people, process, and technology operational models, ensuring they are cost‑effective and scalable.
• Create detailed transition plans and service management layers to facilitate smooth transitions and ongoing service delivery.
• Collaborate with cross‑functional teams to integrate solutions, commercials, and client requirements into cohesive and comprehensive MS deals.
• Ensure all solution elements come together seamlessly, providing a holistic approach to MS deal design and delivery.
• Support the Managed Services delivery team with the transition and establishment of managed services, ensuring adherence to EY normative models.
• Capture and document knowledge into EY artifacts to support Managed Services pursuits and EY’s overall approach.
• Analyze business and technical requirements to design operational and architectural blueprints that achieve business objectives.
• Propose architecture solutions based on business and technology considerations and suitable alternatives to satisfy client needs.
• Assess risks and commercial impact, providing input towards the design of specific priority managed services offerings.
• Make informed decisions to ensure the successful delivery of MS deals, balancing client needs and EY standards.

To qualify for the role, you must have

Ideally, you’ll also have

What we offer you

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on‑going basis.

For those living in California, please click here for additional information.

EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

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