Job Description
Job Description
Description
Our Systems Administrators support Microsoft server and network technologies, and provide Tier 3 escalation support. This includes the following :
- Monitor network performance, identify root-cause issues and resolve
- Provide server, network and desktop / application support to clients and your team
- Assist the team with specific client projects as required
Position Overview
What you'll be doing as a Systems Administrator…..
Support Microsoft Windows server and network technologiesManagement and troubleshooting of on premise and cloud environmentsMaintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall / router issues)Monitor performance of Windows server and server applications, identify root-cause and resolve issuesProvide Tier 3 desktop and application support including line of business application support and hosted application support.Produce and maintain detailed technical and training documentationOrganize and execute desktop projects, ranging from 1 day – 2 weeksTypical Week : 30% Windows server support, 50% escalated desktop / app support, 10% network support, 5% training and 5% admin / meetingsYou are a great Systems Administrator candidate if you have.....
Bachelor’s Degree , business related field preferred, or equivalent experience5+ year(s) supporting current windows server and desktop technologies, and client / server applications in a windows based network environment. Specifics include :Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
Active Directory, Group PolicyAll current Microsoft Desktop Operating SystemsExperience with XenApp / RDS or other VDI technologiesExperience with LAN and WAN technology and firewalls required, including but not limited to…Cisco
MerakiFortinetExtensive hands-on experience with Windows Server and Exchange, including maintenance and supportMicrosoft Certified Professional Status (MCSE or MCITP)Strong communication skills both verbal and writtenExcellent customer service skillsValid driver’s license and insurance with reliable transportation. This position will require occasional local and distant travel for onsite and project workFlexibility to accommodate after-hours and weekend client and team member needs