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Contact Center Engineer
Contact Center EngineerVirtualVocations • Olympia Heights, Florida, United States
Contact Center Engineer

Contact Center Engineer

VirtualVocations • Olympia Heights, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Contact Center Engineer Level 1.

Key Responsibilities

Create and update user accounts for contact center systems

Support end users with desktop software and hardware needs

Manage trouble tickets according to established SLAs

Required Qualifications

High School Diploma or equivalent

2+ years of experience in desktop support

Basic knowledge of Microsoft products

Basic end user network troubleshooting skills

Ability to work independently with minimal supervision

[job_alerts.create_a_job]

Contact Center • Olympia Heights, Florida, United States

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