Compliance Coordinator

Description:

Who is Atlas Management?

Headquartered in Portland, Oregon, Atlas Management is a property management company overseeing multi-family, single-family and commercial properties in Oregon and Washington. Atlas Management was founded in 2016 with a vision to serve our local communities and approach the property management industry with a new and fresh perspective. Atlas Management is focused on integrity and respect. Our mission is to provide streamlined and automated services in a professional, honest, and affordable way. We strive to exceed our clients’ expectations while removing the stress of managing real estate.

Atlas is dedicated to creating an atmosphere of inclusion and warmth and committed to maintaining our company culture that promotes professional and personal growth and a healthy work/life balance. We are not just another property management company, and this is not just another job–it's a life-changing opportunity where you can experience a better quality of life and work alongside a dynamic, passionate, fun-loving, and driven team. We care. We invest in our employees, and they invest in us. We offer training, opportunities for advancement, volunteer work to give back to our community and fun events to bring everyone together. With our team of diverse backgrounds, personalities, and ideas, we believe there are no limits to what we can accomplish together.

Our ideal candidate is kind, professional, personable, hardworking, and approachable. We are looking for a candidate who is willing to be hands on and really take ownership of the community they are working at. Responsibilities include completion of single-family property inspections, including but not limited to the following:

• Property inspections
• Property Reports
• Violations and follow-ups

This candidate will also ensure that the operation of the property complies with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing single-family housing.

Candidate must have employment history that demonstrates knowledge of building maintenance and management. They must also have the capacity to handle customer conflict in an effective manner. Candidate must be comfortable using technology such as Microsoft Excel, Word & Outlook.

GENERAL DESCRIPTION OF POSITION:

Candidate is accountable for delivering on our commitments to our owners and residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Auditing the single-family homes portfolio for inspections through workflows
• Tracking, updating and recording inspections in Appfolio
• Logging and creating reports for inspections
• Coordinating repairs with the maintenance team
• Oversee 6 month & yearly inspections
• Photographing properties, issues and creating reports and work orders.
• Lock box management for single-family homes; hanging and removal of lockboxes
• Tracking, updating, and recording inspections in Appfolio
• Logging and creating reports for inspections
• Coordinating repairs with maintenance team
• Placing and removing vacancy signs
• Completing 6month and yearly inspections
• Complete weekly inspections for multi-family dwellings in portfolio
• Move in / move out inspection reports, as needed
• Following up on work orders through completion
• Reports any maintenance issues such as life safety, vacant repairs, property damages, and common area needs to manager.
• Provides superior customer service and represents the company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, tenants, coworkers, and the general public.
• Performs duties as assigned in a timely manner.
• Perform any other related duties as required or assigned.

Requirements:

QUALIFICATIONS

• Must also have an active license and a clean motor vehicle report
• Customer service
• Detail oriented
• Strong organizational skills
• Strong time management skills
• Property Management experience
• Knowledge of AppFolio and/or Tenant Tech
• Strong Communication skills

EDUCATION AND EXPERIENCE

High school, plus specialized schooling and/or on the job training in maintenance and management, plus 3 years related experience and/or training. Or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to effectively communicate information and respond to questions in person-to-person situations with tenants, residents, customers, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.

SUPERVISION RECEIVED

Under direction of the Single-family director and the Single-family Assistant-Manager. Employee must be willing to learn and work as a team player.

TIME MANAGEMENT

Self-motivation and efficiency are required. Ability to prioritize and manage a schedule and work un-supervised without direction.

PROBLEM SOLVING

Must be able to inspect properties and identify appearance and required maintenance issues. Reasoning and decision-making are essential.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS

Regular use of complex machines and equipment including desktop/laptop computer and maintenance equipment.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Must possess a valid Driver's License.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl; and occasionally required to sit, climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.'