Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • San Marcos, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • San Marcos, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #64303

    [job_alerts.create_a_job]

    Associate Team Leader • San Marcos, CA, US

    [internal_linking.similar_jobs]
    Licensed Mental Health Therapist - (LMFT, LCSW, & LPCC) - 100% Remote

    Licensed Mental Health Therapist - (LMFT, LCSW, & LPCC) - 100% Remote

    LifeStance Health • Temecula, CA, US
    [filters.remote]
    [job_card.full_time]
    We are actively looking to hire talented therapists in the Temecula area, who are passionate about patient care and committed to clinical excellence. Wanting to deliver high quality behavioral healt...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Verizon • San Marcos, CA, United States
    [job_card.full_time] +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shift Leader

    Shift Leader

    Rubio's Restaurant Group LLC • San Diego, CA, US
    [job_card.full_time]
    [show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Temecula, California
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Healthcare Customer Support Team Lead

    Healthcare Customer Support Team Lead

    VirtualVocations • San Diego, California, United States
    [job_card.full_time]
    A company is looking for a Healthcare - Customer Support Team Lead to manage and supervise partner operations.Key Responsibilities Oversee daily operations and manage team performance to meet obj...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Temecula, California
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader D / L

    Shift Leader D / L

    Rubio's Restaurant Group LLC • San Diego, CA, US
    [job_card.full_time]
    We are seeking a dedicated and experienced Supervisor to join our team.The ideal candidate will be responsible for overseeing daily operations, ensuring that team members are performing their tasks...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Lead

    Shift Lead

    Nothing Bundt Cakes - San Diego • San Diego, CA, US
    [job_card.full_time]
    Assistant Bakery Manager and Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. And as part of this successful and gro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Director Pathologist

    Associate Director Pathologist

    The Leyden Group • San Diego, CA, US
    [job_card.full_time] +1
    Founded in 2003 and based in Colorado, The Leyden Group is a professional recruiting and executive search firm specializing in Sales, Accounting & Finance, and Toxicology / Product Safety talent ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    ASES Group Leader

    ASES Group Leader

    Boys & Girls Clubs of Greater San Diego • Pauma Valley, CA, US
    [job_card.full_time]
    Clubs and school sites (Location may change due to business needs).The Boys & Girls Clubs of Greater San Diego (BGCGSD or Clubs) CHANGES LIVES through quality programs and guidance in a safe, a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Chula Vista, CA, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ELOP Group Leader

    ELOP Group Leader

    Boys & Girls Clubs of Greater San Diego • Valley Center, CA, US
    [job_card.full_time]
    Clubs and School Sites (location may change due to business needs).The Boys & Girls Clubs of Greater San Diego (BGCGSD or Clubs) CHANGES LIVES through quality programs and guidance in a safe, a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Hospice Community Liaison

    Hospice Community Liaison

    Salus Hospice - Riverside • Temecula, CA, US
    [job_card.full_time]
    Home Health, Hospice, Palliative, and Private Duty Care.Our Patients come first and our employees are our most important asset! . Hospice Community Liaison .This role will primarily be in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead

    Team Lead

    Urban Sun Tan • San Diego, CA, US
    [job_card.part_time]
    TAN is Southern California’s finest tanning salons.We take pride in the tanning industry and making sure our guests have experiences in our salon that are second to none.We do this by providi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Behavior Technician – Entry-Level Role with Paid Training

    Behavior Technician – Entry-Level Role with Paid Training

    ABS Kids • Temecula, US
    [job_card.full_time]
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    San Diego Staffing • San Diego, CA, US
    [job_card.full_time] +1
    H&R Block Associate Team Leader.At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Maintenance Team Lead

    Maintenance Team Lead

    MI Windows and Doors • Temecula, California, United States of America
    [job_card.full_time]
    KEY DUTIES & RESPONSIBILITIES : .Point of contact for new Work Orders (WO’s).Track machine downtime in real time and report data to Maintenance Manager. Responsible for prioritizing and issuing WO’s t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager of Med / Surg / Telemetry - Lead a Patient-Centered Team

    Manager of Med / Surg / Telemetry - Lead a Patient-Centered Team

    GoldMatch • Temecula, CA, US
    [job_card.full_time]
    SoCal Manager of Med / Surg / Telemetry - Leadership Role to $184K.Would you like us to market you to find your perfect job? Contact us for more information. A leading healthcare provider in Southern Ca...[show_more]
    [last_updated.last_updated_30] • [promoted]