Remote Customer Service AssociateVirtualVocations • Indianapolis, Indiana, United States
Remote Customer Service Associate
VirtualVocations • Indianapolis, Indiana, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters.remote]
[job_card.job_description]
A company is looking for a Contact Center Agent (Remote).
Key Responsibilities
Handle customer inquiries about utilities through phone calls, chats, and emails, documenting interactions and assisting with customer issues
Provide excellent customer service, build relationships, adapt to changes, and inspire others to achieve superior results
Utilize Microsoft Office tools and ensure reliable internet access while working from a quiet, private location
Qualifications
Minimum 2 years of proven experience in customer service
1 year of experience in a call center environment
6 months of experience with a utilities company
High School Diploma or GED required
Ability to work independently and meet deadlines
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