CNC Field Service Technician

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Job Responsibilities :

The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to :

• Traveling to customer sites to install, troubleshoot, repair and maintain all CNC machine tool equipment and controls for customer organizations
• Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues
• Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions :

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Job Competencies / Qualifications :

What’s in it for You :

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work :

Mental and physical requirements :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

You should be proficient in :