Automation Sales Specialist

Job Description

As an Automation Sales Specialist at Igus Inc., you will be the customer facing role in supporting our mission in lowering the cost of industrial automation. You will be responsible for conducting sales calls, managing customer relationships, working through online leads, and supporting our sales staff. Additionally, you will have the exciting opportunity to collaborate with internal igus teams and external industry partners to identify right solutions for our customers.

• Generate and exceed individual and team growth goals through sales of LCA/RBTX products and provide exceptional customer experience and service.
• Maintain a pipeline of prospective clients and regularly follow up to convert leads into opportunities.
• Proactively identify and reach out to new potential customers and business opportunities through leads, digital platforms, networking, and research.
• Respond promptly and professionally to inquiries, understand customer needs and tailor solutions accordingly.
• Serve as the primary point of contact for customers throughout the sales and project lifecycle.
• Work closely with customers and sales to understand their needs and provide solutions that reduce costs and improve technology- from igus LCA and RBTX
• Build and nurture relationships with clients, ensuring trust and long-term collaboration.
• Oversee automation projects from initial inquiry to completion, ensuring milestones are met.
• Work with customers, internal departments (engineering, production, global teams and support), and industry partners to deliver seamless project execution.
• Coordinate timelines, resources, and communication for all stakeholders involved.
• Analyze customer requirements and provide expert recommendations on automation solutions.
• Collaborate with internal technical teams to customize solutions that meet or exceed customer expectations.
• Stay updated on the latest automation technologies and industry trends to provide innovative solutions.
• Prepare and present proposals, quotes, and technical documentation to customers. Collaborate with marketing and sales teams to optimize lead generation and conversion strategies.
• Develop and implement strategies to expand the customer base and increase market reach.
• Attend customer site visits, trade shows, or training sessions when necessary

Qualifications:

• Must have experience meeting with customers to address concerns and help provide solutions (B2B sales)
• Proven track record of increasing sales and revenue in field sales
• Bachelor’s degree, preferable and or 3-5 years of B2B technical sales experience
• Self-starter; motivated, team focused, and results driven
• Strong presentation, organizational, and time management skills
• Having proficient knowledge and familiarity on Salesforce is a plus
• Proficient in the use of MS Office
• Strong technical skills: able to present technical concepts; provide customers with hands-on technique using our products

Benefits:

• Competitive base salary with ongoing growth opportunities
• Complete benefits package:
  • Co. paid HSA medical plan
  • Co. paid Dental
  • Co. paid Life
  • Supplemental Life Insurance
  • Vision Insurance
  • Short and Long Term Disability Insurance
  • Retirement with Company contributions
• 20 Paid Time Off days per year, plus 9 holidays
• Subsidized lunch on-site

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