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ManagerAltitude Trampoline Park • Austin, TX, USA
Manager

Manager

Altitude Trampoline Park • Austin, TX, USA
[job_card.30_days_ago]
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  • [job_card.full_time]
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[job_card.job_description]

INTRODUCTION

Altitude Trampoline Park is looking for a fun-loving, fast-paced, goal-oriented leader. If you are independent, opinionated, and looking to run a business unlike any other, we have the job for you!

PRIMARY JOB RESPONSIBILITIES

  • Assist General Manager in staff by recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, and legal work environment; developing personal growth opportunities
  • Assist the General Manager follow up on staff by in communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
  • Act as Manager on Duty in the absence of the General Manager and Assistant General Manager.
  • Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed.

ADDITIONAL RESPONSIBILITIES

  • Cash Management
  • Provides or performs other services as needed or required by General Manager
  • CONTROLS OVER WORK

    Works under direct supervision of General Manager and Assistant General Manager who will indicate general assignments, limitations, and priorities.

    SKILLS AND KNOWLEDGE / REQUIREMENTS

  • 18+ years old
  • Minimum of 1- 2 years of customer service experience
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment
  • Ability to handle multiple assignments on a timely basis with a high degree of accuracy
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