A company is looking for a Project Manager to lead customer onboarding and implementation projects for foundations and nonprofits using their SaaS platform.
Key Responsibilities
Lead end-to-end implementation projects, ensuring timely delivery and effective transition to Customer Support
Serve as the primary point of contact for customers, facilitating workshops and managing expectations throughout the project
Collaborate with cross-functional teams to validate solutions, oversee data migration, and ensure quality standards are met
Required Qualifications
3-7+ years of project management experience, preferably in SaaS or software implementation
Strong understanding of SaaS delivery models, data migration, and cloud technologies
Ability to manage multiple concurrent projects in a fast-paced environment
Experience with project management certifications such as PMP, CSM, or PRINCE2 is preferred
Familiarity with API integrations and data mapping concepts is a plus
Project Manager • Charlotte, North Carolina, United States