Customer Strategy Operations DirectorVirtualVocations • West Palm Beach, Florida, United States
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Customer Strategy Operations Director
VirtualVocations • West Palm Beach, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Strategy & Operations Director.
Key Responsibilities
Own and refine the operating rhythms that keep the Customer Organization running
Co-own and evolve the customer health model and lead programs for risk management and value realization
Drive alignment across various operational teams and lead complex cross-functional programs
Required Qualifications
7-10+ years in Enterprise Customer Success, Strategy & Operations, or Product / GTM Operations
Experience supporting or working directly with C-level executives strongly preferred
Demonstrated experience leading complex cross-functional programs
Customer-centric mindset with a track record of driving portfolio-level outcomes
Strong analytical abilities with the capability to interpret data and develop insights
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Director Strategy • West Palm Beach, Florida, United States
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