Claims Supervisor, Workers Compensation (CA Expertise Required)

Workers' Compensation Claim Supervisor

We are seeking an experienced Workers' Compensation Claim Supervisor with deep California jurisdiction expertise to lead a team of 36 adjusters supporting a PEO / Staffing account. This role may be remote or hybrid, reporting to our Irvine, CA branch.

This is a hands-on leadership role for a supervisor who understands the full California workers' compensation lifecyclefrom intake through resolutionand can coach adjusters through complex, fast-paced claims while ensuring strict compliance with regulatory and client-specific requirements. You'll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high-quality outcomes.

Responsibilities

When we hire claim supervisors at CCMSI, we look for leaders who believe strong teams create strong outcomesleaders who own results, develop people, and treat every claim with purpose and care.

• Supervise and guide a team of 36 California Workers' Compensation adjusters handling cradle-to-grave claims
• Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws
• Review claim files regularly, providing direction on complex, litigated, or high-exposure matters
• Oversee reserve accuracy and compliance with client handling instructions
• Participate in claim reviews, audits, and quality initiatives
• Partner with internal teams, clients, and vendors to resolve issues and maintain service standards
• Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans
• Address personnel and administrative matters with professionalism and consistency
• Ensure compliance with carrier / state reporting requirements

Qualifications

What You'll Bring

Required : 10+ years of WC claims experience (California jurisdiction) Proven experience adjusting CA WC claims from intake through resolution CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days) Demonstrated leadership, coaching, and communication skills

Preferred : 3+ years of supervisory experience Bilingual (English / Spanish) communications skills - This role may involve communicating with injured workers, employers, or vendors where Spanish-language skills are beneficial but not required.

Experience supporting PEO and / or staffing accounts Proficiency in Microsoft Office and claims systems

Why You'll Love Working Here

How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by :

This is where we shine, and we hire adjusters who want to shine with us

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship : CCMSI does not provide visa sponsorship for this position. ADA Accommodations : CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer : CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who :

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.