A company is looking for a Network Operations Specialist to monitor and maintain network infrastructure for uninterrupted customer service.
Key Responsibilities
Monitor network infrastructure using NMS tools and respond to alerts and incidents
Troubleshoot network performance issues, document incidents, and coordinate resolutions
Assist in network maintenance, upgrades, and the deployment of new hardware and software solutions
Required Qualifications
High school diploma or equivalent; Associate's degree in IT, Network Engineering, or related field preferred
CCNA, CompTIA Network+, JNCIA, or equivalent certifications preferred
2+ years of experience in network operations, IT support, or telecommunications
Hands-on experience with fiber-to-the-premise (FTTP) and enterprise network environments is a plus
Proficiency in network monitoring software and incident management systems