Parts Sales Representative

Job Description

Job Description

Overview :

We are a leading provider of compact equipment, tractor and mower parts, specializing in Kubota & ASV equipment. We are seeking motivated and customer-focused Parts Counter Sales Representatives to join our growing team. This role focuses on serving retail customers through in person, phone and email. Compensation is an hourly base wage plus individual and group commissions.

Key Responsibilities :

Respond to incoming customer inquiries via phone, email, and in person in a timely and professional manner.

Assist customers in identifying the correct parts for their equipment, using catalogs, online resources, and internal systems.

Process sales orders accurately through our ERP and e-commerce platforms.

Provide quotes, check stock availability, and follow up with customers to close sales.

Build relationships with retail customers by offering knowledgeable product support and excellent service.

Meet or exceed individual and team sales goals.

Handle returns, exchanges, and warranty claims with professionalism.

Maintain accurate customer records and communication logs in the CRM system.

Stay up to date on product knowledge, industry trends, and equipment updates.

Qualifications :

Previous sales experience in parts, equipment, automotive, or related industry preferred.

Strong mechanical aptitude or familiarity with compact equipment (skid steers, track loaders, mini excavators) is highly desirable.

Excellent communication skills, both written and verbal.

Strong organizational skills with attention to detail.

Comfort using ERP, CRM, and e-commerce platforms

Ability to thrive in a fast-paced environment.

Compensation & Benefits :

Competitive base pay plus commission opportunities.

401K with matching contribution

Health, dental, and vision insurance options.

Paid time off and holidays.