Front Desk Coordinator

Job Posting

Schedule :

Full time, Benefits Eligible, Weekends Required

Shifts Available :

Various shifts available depending on Main Campus and Offsite urgent care and clinical needs.

Location : Multiple locations

Job Description Summary :

Greets visitors, responding to inquires or problems and directing visitors to requested locations.

Job Description :

Essential Functions :

• Answers and directs phone calls and walk-in inquiries to the appropriate personnel or department.
• Provides information about the organization's services, policies, and procedures to visitors.
• Maintains and updates records of visitors, inquiries, and complaints.
• Monitors and maintains the cleanliness and organization of the information desk area.
• Collaborates with other departments to ensure accurate and up-to-date information is provided to visitors.

Education Requirement :

High school diploma, required.

Licensure Requirement :

(not specified)

Certifications : (not specified)

Skills :

Experience :

Two years of customer service experience, required.

Physical Requirements :

OCCASIONALLY : Lifting / Carrying : 0-10 lbs, Lifting / Carrying : 11-20 lbs, Standing, Walking

FREQUENTLY : Decision Making, Interpreting Data

CONTINUOUSLY : Audible speech, Color vision, Computer skills, Depth perception, Hand use : grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Repetitive hand / arm use, Seeing Far / near, Sitting

Additional Physical Requirements performed but not listed above :

Talking on phone / in person Constantly (67-100%)