Sr. Client Service Specialist-2nd shift. Crane Worldwide Logistics. • Franklin County and Pickaway County, Ohio, USA
Sr. Client Service Specialist-2nd shift
. Crane Worldwide Logistics. • Franklin County and Pickaway County, Ohio, USA
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Client Service skills Quality Focus Problem Solving Freight Forwarding Knowledge Documentation Skills Listening Resolving Conflict Ability to Multi-task Job may require extended sitting or standing use of standard office equipment. High School Diploma or GED 2-4 years client service experience Professional certification may be required in some areas Quarterly Incentive Plan 136 hours of Paid Time Off which equals 17 days for the year that can be used for Sick Time or for Personal Use Excellent Medical Dental and Vision benefits Tuition Reimbursement for education related to your job Employee Referral Bonuses Employee Recognition and Rewards Program Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities Employee Discounts Wellness Incentives that can go up to $100 per year for completing challenges in addition to a discount on contribution rates
Essential Job Functions
- Responds to orders general client inquiries invoice questions and client complaints.
- Records consistent problem areas
- Resolves issues with orders delivery dates or service.
- Resolves the clients complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Responses are predominately routine but may require deviation from standard procedures
- Other duties as assigned
Other Skills & Abilities
Physical Requirements
Education & Experience
CERTIFICATIONS AND LICENSES
WHY SHOULD YOU WORK FOR CRANE
At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer :
Come join the leader in logistics and take your career in the right direction.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information : benefits are contingent upon meeting eligibility requirements and plan conditions.
Required Experience :
Senior IC
Key Skills
Quality Analysis,Facility,ISO,Inventory Levels,Root cause Analysis,Shift operations,General Maintenance,Daily Operations,Supervision,Analysis,PLC,Safety Standards,Quality Standards,Time management skills,Troubleshooting
Employment Type : Full-Time
Department / Functional Area : Client Services
Experience : years
Vacancy : 1
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Client Service Shift • Franklin County and Pickaway County, Ohio, USA
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