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Global Director, Customer and Industry Value
Global Director, Customer and Industry ValueUSA Jobs • Salt Lake City, UT, US
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Global Director, Customer and Industry Value

Global Director, Customer and Industry Value

USA Jobs • Salt Lake City, UT, US
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Senior Director Of Customer Strategy & Industry Value

Oracle is seeking a dynamic and forward-thinking Senior Director of Customer Strategy & Industry Value to lead a global team of highly skilled consultants. This role is responsible for shaping and executing strategies that maximize customer value, drive business outcomes, and position Oracle as a strategic partner in targeted industries. The Senior Director will ensure best-in-class delivery of strategic consulting services, foster deep executive-level relationships, and guide the team in articulating Oracle's industry vision and capabilities.

Key Responsibilities :

  • Provide strategic leadership and direction to a global team of 10+ senior consultants, ensuring performance excellence and professional growth.
  • Develop and execute customer-centric strategies that align Oracle's products and services with client business objectives and industry trends.
  • Be accountable for the successful delivery of high-impact industry value engagements, executive workshops, assessments, and strategic initiatives for premier enterprise customers.
  • Partner with sales, product, and solutions teams to support account planning, opportunity shaping, and value articulation.
  • Serve as the executive sponsor for key transformation projects, ensuring outcomes align with Oracle's and the customer's priorities.
  • Maintain deep industry knowledge, regularly analyzing trends, disruptions, regulatory changes, and emerging technologies to inform Oracle and client strategies.
  • Foster an inclusive, collaborative, and high-performing team culture, providing coaching and mentorship to consultants located in diverse geographies.
  • Drive continuous improvement and the adoption of best practices, methodologies, and tools within the team.
  • Represent Oracle at industry events, customer forums, and executive briefings as a recognized thought leader in your field.

Preferred Qualifications :

  • Bachelor's degree in Business, Technology, or a related field; MBA or equivalent advanced degree strongly preferred.
  • 12+ years of experience in consulting, strategy, enterprise technology, or related roles, with at least 5 years leading global teams.
  • Demonstrated ability to develop and execute customer and industry strategies with measurable business outcomes.
  • Proven success managing, coaching and developing highly skilled consultants across multiple regions and cultures.
  • Deep expertise in cloud, SaaS, digital transformation, or enterprise applications.
  • Exceptional executive presence, communication, and relationship management skills.
  • Willingness to travel as business needs require.

    • Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Oracle US offers a comprehensive benefits package which includes the following :

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee / Spouse / Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
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