Talent.com
Community & Broker Engagement Manager
Community & Broker Engagement ManagerPatina Health • Philadelphia, PA, US
Community & Broker Engagement Manager

Community & Broker Engagement Manager

Patina Health • Philadelphia, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Description
What are We About

At Patina, we believe everyone should have the opportunity to live their best lives and age with dignity. That’s why we’re reinventing primary care with an approach that’s purpose-built for older adults and their families. Our care model is centered around the needs of the individual, and available right where they live, with comprehensive and convenient in-home and virtual care options. We enable our world-class team of clinicians and care team members with elegant, human-centered technology and tools, so they can spend more time doing what they do best: building trusted relationships and delivering great care.

Working at Patina is special. We respect each other, seek out and welcome others’
perspectives, and push ourselves to grow and innovate so that we can deliver exceptional experiences to those we serve. We balance humility with confidence, and we’re looking for change-makers who bring the heart and audacity to help us profoundly improve the healthcare and aging experience for older Americans.

What Makes You Uniquely Suited to Work at Patina

To support our mission of profoundly improving the healthcare and aging experience for older adults, we need to find, develop and support the best people and organizational culture. Now that we have successfully launched in our first market (Philadelphia), we are focused on acquiring and serving Medicare Advantage patients (65+) and their loved ones, learning quickly so we can tune our clinical and operating model and effectively scale, and working as a team to deliver outcomes: delighted patients, improved quality and lower total cost of care.

We are seeking a Community & Broker Engagement Manager, who will be responsible for cultivating positive community & business partnerships and for generating new opportunities to serve older adults year-round within a defined geographic region. This leader will help define and shape local go-to-market strategy by cultivating strong broker and sales relationships, building provider and community partnerships, and directing community-based events designed to enhance audience understanding of Patina’s value and enabling more people to benefit from our service.

This is a great career for someone who is highly organized, driven, relationship-oriented and motivated by our mission of profoundly improving the healthcare and aging experience for older adults. The Community & Broker Engagement Manager will report to the Chief Marketing Officer and will work closely with them to shape, develop and execute a successful community-focused growth plan for the Philadelphia five-country region. This key leader also will be responsible for orchestrating a robust plan for continual testing and learning, and for tracking and reporting on program outcomes.

What You'll Do

The Community & Broker Engagement Manager will work with the company to organize, implement and administer effective outreach programs or events with the Philadelphia older adult and broker communities. You will accomplish this by facilitating and coordinating a robust community engagement strategy, with a focus on building relationships with local community partners and brokers. Working closely with Patina teammates and agencies in the overall coordination of services and opportunities to ensure cohesiveness in Patina's mission and values.


  • Assess the local market landscape and develop a strategic plan outlining priority partnerships, activities and events to support growth of the business and successful new patient acquisition
  • Lead execution of the plan and be accountable for achieving growth goals; identify and secure additional resources as needed for successful execution (both internal & external resources)
  • Serve as an ambassador in the local community, building and nurturing relationships with brokers, provider groups, community-based organizations, go-to-market partners, and older adults
  • Design and lead educational sessions about the Patina care model with a range of stakeholders to help drive new patient acquisition
  • Maintain a strong relationship with the Patina Care Team and especially leadership of the Health Champion role
  • Work with Care Team to coach and guide go-to-market partners -- e.g. Inside Sales -- to ensure that all touchpoints with Patina are consistent with our ethos and approach to building trusted relationships
  • Create, document and maintain policies & procedures for the company’s Community Engagement roles as we expand within our first market and into new markets
  • Remain up to date with all compliance regulations and ensure that all activities are in accordance with Patina standards
  • Stay up-to-date on the Medicare Advantage value-based care sector and key trends; regularly share learnings and recommendations
  • Support the development and execution of a community-based social impact program on behalf of Patina


What is Required
  • Bachelor’s degree in Business, Marketing or related field
  • 5-7 years of progressively responsible leadership experience in community/provider relationship development, preferably in a health care setting.
  • Strategic thinker with strong relationship-development, organizational and analytical skills
  • Expertise in the local healthcare market, with specific knowledge of the value-based Medicare Advantage space and the needs of people 65+
  • Experience in managing complex, multi-level stakeholder relationships and for tracking progress against desired outcomes.
  • Understanding of the broker community and their role in influencing PCP decisions among Medicare Advantage plan members
  • Demonstrated track record of building positive, trust-based relationships with local provider and community organizations as well as consumers (older adults & their families and loved ones)
  • Ability to effectively plan, organize and execute local lead-generation events
  • Excellent presentation and influence skills to help engage a variety of stakeholders in learning more about Patina and driving patient leads
  • Experience in project management and an ability to use G-Suite as well as tools such as Smartsheet, Confluence, and Miro to organize key work activities/milestones and report on progress.
  • Team player with a positive attitude and a passion for our mission and our shared work as an organization
  • Embodiment of our organization’s person-centric values
  • Demonstrated ability to effectively organize and coordinate multiple priorities as both a
    strategic and individual contributor
  • High-energy, self-motivated individual with strong negotiation skills
  • Skilled decision-maker with high personal integrity
  • Demonstrated proficiency in working effectively with clinical/care teams and managing complex, matrixed challenges

What Would be Great to Have
  • Existing relationships with the broker community, as well as community-based organizations serving people 65 and older in the Philadelphia five-county region


What Patina Offers
  • Amazing, mission-based culture, with a highly talented and fast growing team
  • Remote work
  • Medical, Dental, & Vision Insurance
  • Competitive PTO
  • 12-Weeks Paid Parental Leave
  • Compensation in cash and equity in a startup backed by top tier VCs
  • An environment where you can learn, grow your skills, financial wellness, and change the world.
Patina is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

[job_alerts.create_a_job]

Community Broker Engagement Manager • Philadelphia, PA, US

[internal_linking.similar_jobs]
Community Engagement Specialist

Community Engagement Specialist

Wider Circle • Philadelphia, PA, US
[job_card.full_time]
[filters_job_card.quick_apply]
Wider Circle is looking for a Community Engagement Specialist in Philadelphia, Pennsylvania to join our circle and play a vital role in running Connect for Life, our groundbreaking program that con...[show_more]
[last_updated.last_updated_30]
Licensed Marriage & Family Therapist (LMFT) - Couples & Family Therapy

Licensed Marriage & Family Therapist (LMFT) - Couples & Family Therapy

LifeStance Health • Blackwood, NJ, US
[job_card.full_time]
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.Our mission is to help people lead healthier, more fulfilling lives...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Relationship Manager, Wealth Advisory

Relationship Manager, Wealth Advisory

Glenmede • Philadelphia, PA, United States
[job_card.full_time]
For more than 65 years, Glenmede's independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investme...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Social Media & Community Growth Manager

Social Media & Community Growth Manager

Medical Guardian • Philadelphia, PA, United States
[job_card.full_time]
Medical Guardian is evolving from a traditional medical alert provider into a modern connectedcare membership platform designed to support independence, proactive wellness, and caregiver confidence...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Community Manager - The Mark Philadelphia

Community Manager - The Mark Philadelphia

Landmark Properties • Philadelphia, PA, United States
[job_card.full_time]
The Community Manager is responsible for every performance metric by which an asset is deemed successful.This role will directly manage site team members to achieve established financial and budget...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Engagement Manager US - R&D Advisory

Engagement Manager US - R&D Advisory

Syneos Health/ inVentiv Health Commercial LLC • Philadelphia, PA, United States
[job_card.full_time]
You're driven, resourceful, and above all else - remarkably smart.In this role, you'll join the R&D Advisory Group within Syneos Health Consulting, where you will help make life science R&D organiz...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Community Manager

Community Manager

The Michaels Organization • Merchantville, NJ, United States
[job_card.full_time]
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment.At Michaels, our teamm...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Account Coordinator

Account Coordinator

Metro • Philadelphia, PA, United States
[job_card.full_time]
The Account Coordinator is an energetic, dedicated team player that is able to provide a wide range of support for multiple advertising clients.Relative internship experience or 1 year work experie...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Community Engagement Coordinator

Community Engagement Coordinator

InsideHigherEd • Philadelphia, Pennsylvania, United States
[job_card.full_time]
Community Engagement Coordinator.The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation.This historic, Ivy L...[show_more]
[last_updated.last_updated_30] • [promoted]
Assistant Community Manager

Assistant Community Manager

Related Company • Pennsauken, NJ, United States
[job_card.full_time]
Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Co...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Community Microlender

Community Microlender

America At Work • Philadelphia, Pennsylvania, United States, 19102
[job_card.full_time]
Originate, underwrite, and close microloans in a group setting.Build relationships with clients, community partners, and referral networks.Coordinate loan servicing, payments, and collections.Track...[show_more]
[last_updated.last_updated_variable_days]
Licensed Marriage and Family Therapist

Licensed Marriage and Family Therapist

Headway • Philadelphia, Pennsylvania, US
[job_card.full_time]
Apply below after reading through all the details and supporting information regarding this job opportunity.Licensed Marriage and Family Therapist (LMFT).Wage: Between $90-$127 an hour.Licensed Mar...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Business Development Manager

Business Development Manager

Slice Merchant Services • Richboro, PA, US
[job_card.full_time]
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...[show_more]
[last_updated.last_updated_30] • [promoted]
Engagement Planner

Engagement Planner

CMI Media Group • Cherry Hill, NJ, United States
[job_card.full_time]
Be The Architect Of Impactful Healthcare Campaigns: Engagement Planner.Do you thrive in a fast-paced environment where your organizational skills and media savvy can make a real difference in peopl...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Community Manager

Community Manager

Scully Company • Philadelphia, PA, United States
[job_card.full_time]
S+Juniper+St+Philadelphia+PA+USA+19107).This is an exciting opportunity to step into a key leadership role at a lease-up community, perfect for someone ready to grow professionally and looking to s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Floating Assistant Community Manager

Floating Assistant Community Manager

Galman Group, Ltd • Jenkintown, PA, United States
[job_card.full_time]
We are seeking a sensational full-time Floating Assistant Community Manager to join our team! Under the general supervision of the Community Manager, the Floating Assistant Community Manager's prim...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Remote Focus Group Participant

Remote Focus Group Participant

Reel Edge • New Hope, PA, US
[filters.remote]
[job_card.full_time] +1
We are a gambling technology company looking for individuals to join our focus group on an.You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued.This is...[show_more]
[last_updated.last_updated_30] • [promoted]
Community Manager - Philadelphia, PA

Community Manager - Philadelphia, PA

Greystar Worldwide, LLC • Philadelphia, PA, United States
[job_card.full_time]
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality...[show_more]
[last_updated.last_updated_variable_days] • [promoted]