Professional Development Coordinator (Indianapolis)

The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more.

Under the direct supervision of the Senior Vice President of Professional Development and guidance from the Director of Education & Training and the Director of Meetings & Events, this position is responsible for meetings, course and conference registrations. This position performs other activities in conjunction with IBA meetings and requires interaction with IBA membership, including handling requests for information and assist with other administrative and customer service duties.

This position requires an individual who can commit to being in the office regularly between 8 a.m. to 5 p.m. to coordinate IBA education meetings and events. While the IBA has a hybrid work schedule that allows for work from home opportunities, this position will be required to be in the office five days a week for training purposes during the first 60 days. Additionally, this position will be required to be in the office on days that education meetings and events take place unless prior supervisor approval is granted.

Key Responsibilities

• Enter registration data into Association Anywhere (AA) database.
• Serve as a customer service contact, handling meeting questions and details. Generate invoices and receipts as requested.
• Prepare name badges, registration lists, evaluation forms, manuals and all related meeting materials. Is responsible for meeting reports for all education events.
• Create, distribute and compile banker evaluations and Continuing Education certificates.
• Assist with registration check-in.
• Compile evaluation form results and prepare reports.
• Coordinate catered meals for meetings, including menu selection, setup and cleanup.
• Create and produce marketing brochures for education events, including designing, printing, folding, and other production elements.
• Responsible for IBA Center for Professional Development, including stocking snacks and supplies, beverage machine maintenance and cleaning, ordering supplies, baking cookies, and other hospitality-related tasks.
• Responsible for mailing marketing brochure packets for education events on an as-needed basis.
• Responsible for setting up registration pages and managing all broadcast email for education events.
• Responsible for updating and maintaining the education page on the IBA website.
• Responsible for email marketing of Graduate School of Banking programs.
• Responsible for setting up all marketing webpages for webinars.
• Assist with meeting setup, cleanup, supply maintenance, and speaker AV needs.
• Some in-state travel may be required.
• Performs additional duties as required or assigned.

Desirable Skills & Qualifications

Must be a self-starter with the ability to work quickly and accurately with a variety of data. Must have strong interpersonal, written and verbal communication skills. Must display a willingness to go the extra mile to provide outstanding customer service. Must possess basic computer skills to include all Microsoft Office products. Position performs other activities in conjunction with the Professional Development Department. Position requires interaction with membership, handling requests for information, and assisting with administrative duties. Candidate must have the ability to prioritize and function in a fast-paced environment. Candidate must demonstrate a good attendance record and reliability.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$45,000.00 - $50,000.00 per year

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule

Monday to Friday

Weekends as needed

Work Location

In person