Vice President Clinical Operations - Trustbridge (RN)

Job Description

Vice President Clinical Operations – Trustbridge (RN, Registered Nurse)

The Vice President of Patient Care Operations serves as the professional and administrative leader who oversees the day to day operations, organizes, directs and evaluates the effectiveness and care delivery of patient care operations at Trustbridge. Functions as a liaison between administration, physicians, and supervisors utilizing a teamwork approach. Ensures compliance with all federal, state and Joint Commission regulatory requirements.

Position Qualification / Requirements :

Registered Nurse in the State of Florida. MS degree preferred. BS and 5 years of management experience and clinical supervision.

Ability to use independent judgement; works effectively with little or no direction.

Working knowledge of sound business practices, finance, skilled in problem solving. Bilingual (English / Spanish) preferred.

Excellent interpersonal and writing skills. EMR experience a plus.

Works well under stress with deadlines. Ability to handle a variety of complex projects simultaneously.

Current Basic Life Support Certification.

This position has excluded the marginal functions of the position that are incidental to the performance of the fundamental job duties. All duties, responsibilities and requirements are essential to the job. Job functions and requirements are subject to possible modifications to reasonably accommodate persons with disabilities.

Job Duties Responsibilities :

Develops organizational patient care programs, policies, and procedures that describe how clinical care is assessed and evaluated. Oversees the administrative management and all aspects of the day-to-day operations of all assigned areas, making immediate / timely administrative decisions outlined by established standards, policies, procedures and Joint Commission standards. Responsible for coordinating and assuring that the teams deliver the high standards of the organization and state professional standards. Assumes "on call" coverage. Prepares for and participates in agency survey by ensuring staff are aware of relevant rules, regulatory guidelines and Joint Commission standards. Participates in providing education to staff and the community. Serves as a resource person, when needed. Takes initiative to promote positive work environment for employee retention.

Overall responsible for the quality and customer service of the care team Directors, managers and their teams. Performs administrative and supervisory work in managing staff functions and evaluating the quality and effectiveness of the care provided to patients. Develops, implements and monitors key performance indicators for efficiency, staffing and quality, providing coaching and education to improve performance. Collaborates with Management to assess patient care needs, justify requests and promote optimal utilization of resources for quality patient care. Assures the proper and timely maintenance / development of the clinical record. Completes periodic medical record review to ensure compliance.

Supports and develops Managers and Directors in the coordination of the employee selection process, work assignments, performance evaluation and staff development for patient care services. Interfaces with other departments, teams, and President, to discuss and resolve problems and ensure the best interest of the organization is met. Serves as resource regarding compliance and regulatory issues. Delegates responsibility, communicates and collaborates with other disciplines on the team to ensure full participation of all team members in the care of the patient. Partners with Business Development and admissions and participates in the development, communication and implementation of effective growth strategies.

Shows leadership qualities, effectively communicating throughout the organization. Analyzes and identifies areas for improvement, demonstrating practical, innovative means to problem solving and critical thinking. Ensures that staff counseling and discipline is appropriate and builds a culture of accountability, quality and empathy.

Shows professionalism, treating others with dignity and respect. Avoids unnecessary conflict and provides a positive and optimistic attitude. Coaches and teaches her direct reports while building a positive culture.

Supports the Vision, Mission and Values. Shows effective Communication. Limits unplanned absences. Performs other duties as required and conforms with and abides by all policies and procedures.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the communities we serve!