Benefits & Leave Specialist

Who We Are To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of Community Choice Financial Family of Brands. Using the apply link, you may be taken to a TMX Finance Family of Companies page to complete your application. Your details will still be stored and sent to our Talent Acquisition team for review. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations! Overview The Community Choice Financial® Family of Brands is currently seeking a Benefits and Leave Specialist. The Benefits and Leave Specialist will be responsible for providing key support in the administering of employee benefits and leave of absences. Reporting to the Sr. Director of Benefits, Wellness and Leave Management, you will assist in the production of benefits and leave materials and communications while managing leaves administration, process requests, and tracking leave requests within the HRIS system. Essential Responsibilities Assist with administering various employee benefit enrollment / programs by administering initial eligibility, and life event eligibility for group health insurance, life, dental, vision, disability, 401k, and health savings accounts. Administer accommodation leaves under the Americans with Disabilities Act, the Pregnant Workers Fairness Act, and other state and local leave laws, including the management of the interactive process. Process and maintain all employee benefit and leave data within HRIS system while maintaining accurate benefit and leave records. Partner with payroll department, brokers, third-party administrators, and insurance carriers to ensure accurate enrollment of employees in selected benefits. Search employee personnel and benefits files and furnish information to authorized persons. Reconciliation and accuracy of monthly benefit invoices and benefit data contained in HRIS. Manage company leave policy requests, COBRA, FMLA, PDL and other federally or state required benefit and leave compliance. Communicate with all employees regarding eligibility, their needs for leave and / or modified work schedules, answering benefits-related questions, and researching resolution of claims while ensuring that confidentiality, federal, and state regulations are met. Communication with field management related to leave requests. Assist with accommodation requests, including participation in the interactive process for employees and medical providers. Research, compile, and prepare reports, correspondence, and other information required by management, benefit providers, auditors, and governmental agencies. Electronic submission of 401(k) contributions. Complies with all data privacy processed and regulations. Physical demands for this position frequently include : the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard. This is a full-time role that requires in-person attendance during normal business hours. Minimum Qualifications Bachelor’s Degree in Human Resources or related field or equivalent experience. 1 – 2 years of benefits administrations and / or general human resource experience is preferred. Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information. Demonstrate active listening skills to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong communication skills both verbal and written; able to communicate effectively in writing as appropriate for the needs of the audience and speaking to other to convey information effectively. Ability to understand written sentences and paragraphs in work related documents. Strong time management, prioritizing, and organizational skills a must. Critical thinking skills a must to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proactively consider ways to assist people. Troubleshoot and determine causes of operating errors and deciding what to do about it. Ability to develop and maintain positive, professional relationships with associates, peers, and superiors. Must be proficient in Microsoft Office Suite. What We Offer Our Benefits Include

• A comprehensive new hire training program designed to help set you up for success Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development Professional Development and Mentor Programs plus Ongoing Training Resources Multiple coverage levels for Medical, Dental, & Vision Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more Traditional 401(k) and Roth 401(k) with Company match Options for Flexible Spending Accounts and Health Savings Accounts Basic and AD&D Life Insurance Optional pet insurance Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) Performance-based career advancement
• Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial® Family of Brands is one of the driving forces behind our Company’s success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn’t just about the work we accomplish; it’s about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax®, TitleBucks®, InstaLoan® Check Into Cash®, Cash 1®, Check Smart®, Easy Money®, Rapid Cash®, and Speedy Cash®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
• Store hours, schedules, and / or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important : The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi, @titlemax or @titlemax.biz. In-store positions are in-person only, remote options not available. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.Assist with administering various employee benefit enrollment / programs by administering initial eligibility, and life event eligibility for group health insurance, life, dental, vision, disability, 401k, and health savings accounts. Administer accommodation leaves under the Americans with Disabilities Act, the Pregnant Workers Fairness Act, and other state and local leave laws, including the management of the interactive process. Process and maintain all employee benefit and leave data within HRIS system while maintaining accurate benefit and leave records. Partner with payroll department, brokers, third-party administrators, and insurance carriers to ensure accurate enrollment of employees in selected benefits. Search employee personnel and benefits files and furnish information to authorized persons. Reconciliation and accuracy of monthly benefit invoices and benefit data contained in HRIS. Manage company leave policy requests, COBRA, FMLA, PDL and other federally or state required benefit and leave compliance. Communicate with all employees regarding eligibility, their needs for leave and / or modified work schedules, answering benefits-related questions, and researching resolution of claims while ensuring that confidentiality, federal, and state regulations are met. Communication with field management related to leave requests. Assist with accommodation requests, including participation in the interactive process for employees and medical providers. Research, compile, and prepare reports, correspondence, and other information required by management, benefit providers, auditors, and governmental agencies. Electronic submission of 401(k) contributions. Complies with all data privacy processed and regulations. Physical demands for this position frequently include : the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard. This is a full-time role that requires in-person attendance during normal business hours.Bachelor’s Degree in Human Resources or related field or equivalent experience. 1 – 2 years of benefits administrations and / or general human resource experience is preferred. Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information. Demonstrate active listening skills to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong communication skills both verbal and written; able to communicate effectively in writing as appropriate for the needs of the audience and speaking to other to convey information effectively. Ability to understand written sentences and paragraphs in work related documents. Strong time management, prioritizing, and organizational skills a must. Critical thinking skills a must to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proactively consider ways to assist people. Troubleshoot and determine causes of operating errors and deciding what to do about it. Ability to develop and maintain positive, professional relationships with associates, peers, and superiors. Must be proficient in Microsoft Office Suite.