Behavioral Health Program Manager II - Community Mental Health Center- 8 : 00am - 4 : 30pm

Behavioral Health Program Manager II

The Manager provides strong leadership in collaboration with or in the absence of the UHBH Director. Responsible for ensuring excellent service delivery, the Manager leads a diverse team of master's, bachelor's, and non-clinical staff, all while promoting evidence-based practices. They make sure clinical services are documented accurately and on time, track performance improvements, and manage the financial aspects of the treatment team. The Manager also plays a key role in boosting department, program, and service line outcomes.

Key Responsibilities :

• Client Services & Program Management : Oversee daily service delivery, ensuring everything runs smoothly, with the possibility of 24 / 7 service duties.
• Compliance : Ensure all operations follow corporate, funder, departmental, and program guidelines.
• Leadership & Collaboration : Lead your team and coordinate with external agencies to deliver top-notch services.
• Client-Centered Assessment : Ensure assessments are in line with clients' needs, preferences, and goals.
• Planning & Strategy : Guide the team in using participatory planning methods and help implement plans that achieve the best results.
• Team Growth : Identify opportunities to improve services and provide professional development for your team members.
• Behavioral Health Services : Ensure individuals with complex behavioral health needs get the support they need to thrive in the community.
• Performance Improvement : Regularly assess and enhance care and service delivery, ensuring alignment with UHBH's strategic plan.
• Continual Learning : Keep up with the latest knowledge and trends through ongoing education and professional involvement.
• Team Leadership & Client Care : Lead by example, ensuring services meet clients' physical, emotional, educational, and safety needs.
• Certifications & Compliance : Make sure all team members maintain their required certifications, licenses, and the necessary documentation.
• Quality & Safety : Promote a culture of quality, safety, and cultural awareness within the department.
• Professionalism : Maintain a helpful and professional attitude toward patients, visitors, and colleagues.
• Regulatory Compliance : Stay current on relevant regulations and comply with the Corporate Compliance Plan, including required training and activities.

Required Qualifications :