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Office Administrator
Office AdministratorBurnett Specialists • Houston, TX, US
Office Administrator

Office Administrator

Burnett Specialists • Houston, TX, US
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Office Administrator

Leading Texas full-service firm with offices in Houston has an opening for an Office Administrator.

Key Responsibilities

  • Oversee the daily operations of the office to ensure all administrative and support functions are performed efficiently.
  • Supervise and develop administrative support staff, including reception, and secretarial support.
  • Partner with department leaders to support all firmwide policies and initiatives at the local level.
  • Establish and maintain strong interpersonal relationships with the Office Managing Partner to collaborate on strategic initiatives and implement as directed.
  • Partner with local Practice Group Leaders to align administrative support and teams to ensure seamless integration of new hires.
  • Demonstrate sound judgment, discretion, and professionalism in all interactions, serving as a role model for staff and a trusted advisor to firm leadership.
  • Coordinate office moves in partnership with the Operations department.
  • Support hiring, onboarding, training, and development for administrative staff.
  • Manage the evaluation and compensation process for business professionals.
  • Coordinate local onboarding and orientation for new hires, ensuring they are integrated smoothly into the office and firm culture.
  • Serve as a first point of contact for employee questions, concerns, or workplace issues, escalating to HR leadership as appropriate.
  • Partner with HR leadership on employee relations issues, performance management, and policy compliance.
  • Oversee the offboarding process to ensure a smooth and respectful transition for departing employees, including conducting exit interviews of business professionals to gather and identify opportunities for firm improvement.
  • Foster a positive, inclusive, and professional workplace culture aligned with firm values.
  • Maintain compliance with firm risk management, data privacy, and confidentiality standards.
  • Ensure proper records retention and confidentiality practices are followed in compliance with legal and firm standards.
  • Document and maintain records related to performance, attendance, and employee relations.
  • Manage and monitor the office HR budget, ensuring expenses are controlled and cost-effective decisions are made.
  • Plan, organize, and execute office events such as Business Professional meetings, holiday celebrations, recognition and community engagement programs.
  • Ensure timekeeping procedures comply with federal and state wage and hour laws and adherence to Fair Labor Standards Act requirements.
  • Collaborate with Payroll on compensation adjustments, bonus documentation, and administrative staffing changes.

Qualifications

  • Proficient skill level in the use of Microsoft 365 especially Word and Excel.
  • Ability to create and type own correspondence; use a computer, keyboard, and other standard office equipment.
  • Demonstrate outstanding judgment, professionalism, and a high degree of confidentiality.
  • Strong customer service attitude required.
  • Exemplary verbal and communication skills.
  • Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact.
  • Ability to communicate effectively in person, over the phone, and through written correspondence.
  • Excellent organizational skills and attention to detail.
  • Strong analytical skills.
  • Must work well under pressure, be a problem-solver and team player.
  • Ability to organize and prioritize numerous tasks and complete them under time constraints.
  • Multi-task oriented, resourceful, and creative.
  • Ability to work independently.
  • Ability to review and interpret documents and data, with or without reasonable accommodation.
  • Education

  • Bachelor's degree from an accredited college or university preferred.
  • High school diploma or GED required.
  • SHRM certification required.
  • Years of Experience

  • Minimum of 5 years' experience in a law firm or professional services office with experience using HRIS software system(s).
  • Working Conditions

  • Normal office environment with little exposure to excessive noise and temperature.
  • Work sometimes requires more than 40 hours per week to perform the essential duties of the position.
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