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Associate Director, Global Product Quality - GMP Processes
Associate Director, Global Product Quality - GMP ProcessesCalifornia Staffing • Sacramento, CA, US
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Associate Director, Global Product Quality - GMP Processes

Associate Director, Global Product Quality - GMP Processes

California Staffing • Sacramento, CA, US
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Associate Director, Global Product Quality Gmp Process

The Associate Director, Global Product Quality GMP Process is responsible for enabling the optimization and harmonization of key GMP quality practices across the global organization. This role defines, maintains, and continuously improves critical quality system elements including Product Quality Complaints (PQC), Corrective and Preventive Actions (CAPA), Deviations, and Change Control, ensuring compliance with global regulatory requirements and internal standards. The successful candidate will lead cross-functional initiatives to enhance quality performance, reduce risk, and foster a culture of continuous improvement.

Key Responsibilities :

  • Process Ownership & Governance : Lead the global strategy and governance for Product Quality Complaints, CAPA, Deviations, and Change Control processes. Develop and implement global standards, procedures, and best practices to ensure consistency and compliance across all global affiliates. Partner with regional and site quality leaders to drive process improvements, enhance efficiency, and ensure alignment with corporate quality objectives.
  • Cross-functional Leadership : Collaborate with Regulatory Affairs, Technical Operations, Manufacturing, and Supply Chain to ensure alignment and integration of quality into product lifecycle activities.
  • Quality Strategy Development : Lead or support global projects related to digital transformation, system upgrades, and process optimization.
  • Inspection Readiness & Compliance : Support regulatory inspections and internal audits, ensuring readiness and robust documentation of quality system performance.
  • Metrics and Reporting : Monitor and report on key performance indicators (KPIs) to senior leadership, identifying opportunities for improvement and risk mitigation.
  • Training & Change Management : Provide leadership, coaching, and subject matter expertise to global teams on GMP compliance and quality system execution.

Qualifications :

  • Required : Bachelor's degree in Pharmacy, Chemistry, Biology, Engineering, or related field (Master's or PhD preferred). 8+ years of experience in pharmaceutical quality, regulatory affairs, or technical operations. Proven expertise in managing and optimizing PQC, CAPA, deviation, and change control systems. Experience leading cross-functional teams and global projects.
  • Skills & Competencies : Strong knowledge of GMP, ICH guidelines, and global regulatory requirements. Strong analytical skills with experience in quality metrics, risk management, and root cause analysis. Excellent project management, communication, and stakeholder engagement skills. Strategic thinker with a continuous improvement mindset. Proficiency in quality systems and digital tools (e.g., TrackWise, Veeva).
  • Preferred Experience : Certification in Lean, Six Sigma, or Quality Auditing. Experience in global matrix organizations and cross-cultural collaboration. Knowledge of digital transformation in quality processes.
  • Competencies :

  • Accountability for Results : Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
  • Strategic Thinking & Problem Solving : Make decisions considering the long-term impact to customers, patients, employees, and the business.
  • Patient & Customer Centricity : Maintain an ongoing focus on the needs of our customers and / or key stakeholders.
  • Impactful Communication : Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
  • Respectful Collaboration : Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
  • Empowered Development : Play an active role in professional development as a business imperative.
  • Salary Range : Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity : The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

    Application Deadline : This will be posted for a minimum of 5 business days.

    Company Benefits : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

    Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com).

    Statement Regarding Job Recruiting Fraud Scams : At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and / or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https : / / vhr-otsuka.wd1.myworkdayjobs.com / en-US / External. Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at : 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at : https : / / www.ic3.gov, or your local authorities.

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