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Senior Software Engineer, Partner Experience
Senior Software Engineer, Partner ExperienceUpstart • San Mateo, California, USA
Senior Software Engineer, Partner Experience

Senior Software Engineer, Partner Experience

Upstart • San Mateo, California, USA
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly with zero documentation to upload.

Upstart is a digital-first company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; Austin Texas; and New York City NY (opening Summer 2026).

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!

The Team

Partner Experience sits within Capital Platform and scales relationships with lenders and investors through customer experience solutions. This team helps partners access the insights tools and controls they need to deploy capital confidently and grow with Upstart. Our platform priorities center on speed trust and control for partners delivered through reliable data intuitive workflows and secure access across products.

The Role

Were hiring a SeniorSoftware Engineer to build partnerfacing systems that improve transparency reliability and selfservice across our capital ecosystem. Youll contribute to services and UIs that power reporting onboarding and ongoing operations for lending partners and investors collaborating closely with Product Design Analytics and other engineering teams.

This is an impactdriven role where your work will directly strengthen partner confidence reduce operational friction and accelerate capital deployment.

What youll do

  • Design build and maintain scalable APIs services and UIs that enable partners to access performance data operational workflows and program controls.
  • Ship clear welltested code; participate in code reviews; and improve reliability through logging metrics and alerting.
  • Work across the stack (backend data access and frontend integration) to deliver endtoend capabilities with strong security and availability.
  • Partner with stakeholders to translate requirements into simple reliable workflows and selfservice tools that reduce manual processes.
  • Own deployment and operational readiness in cloud environments including CI / CD observability and incident mitigation.
  • Contribute to technical design docs and help evolve our platform architecture for partner experiences over time.

Minimum requirements :

  • 3-5 years of experience in software development with a strong focus on full-stack development distributed systems and APIs
  • Experience with some or many of the following : Ruby on Rails Kotlin PostgreSQL React Vercel Python
  • Experience with cloud platforms (AWS GCP Azure) and deploying applications in a cloud native environment
  • Experience with microservices architecture and real-time data processing pipelines (Kafka Spark or similar)
  • Familiarity with database technologies such as SQL and data warehousing solutions
  • Good communication and teamwork skills with the ability to work effectively with cross-functional teams
  • Preferred qualifications :

  • Experience in capital markets financial services or a related industry with a strong understanding of market structures and regulations
  • Prior experience or demonstrated enthusiasm for working on internal tools
  • History of thriving in a variety of work environments : both collaborative and self-directed; remote and in-person
  • Nice to haves :

  • Experience working with large datasets data modeling and building robust data pipelines
  • Position location This role is available in the following locations : Remote

    Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

    What youll love :

  • Competitive Compensation (base bonus & equity)
  • Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday vacation sick and safety leave
  • Supportive parental family care and military leave programs
  • Annual wellness technology & ergonomic reimbursement programs
  • Social activities including team events and onsites all-company updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
  • Catered lunches snacks & drinks when working in offices
  • #LI-REMOTE

    #LI-Associate >

    use for L3 L4

    #LI-MidSenior >

    use for L5 L6

    At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).

    United States Remote - Anticipated Base Salary Range

    $163600 $226400 USD

    Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.

    If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email

    Experience : Senior IC

    Key Skills

    Business Development,Presentation Skills,Motivational Interviewing,Employee Relations,Growing Experience,Crisis Intervention,Go,HR Sourcing,Account Management,Enterprise Sales,Human Resources,Workday

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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