HVAC Service Technician

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Description

In this role, you will diagnose and repair heating and cooling systems while guiding customers toward confident, well-informed purchasing decisions.

Key Responsibilities

• Perform in home HVAC service calls and equipment diagnostics.
• Build strong customer connections to recommend appropriate products and services.
• Ask questions to accurately troubleshoot system issues.
• Educate customers on equipment repairs and options, financing, and maintenance plans, build connection.
• Represent Team Reding with professionalism and expertise to earn referrals and repeat business.
• Work directly with customer service and dispatch to support success and fluid day to day work.
• Maintain a clean, organized work vehicle, job site, and properly stocked truck.
• Actively participate in training sessions and team meetings.
• Mentor and train apprentices to ensure efficient, precise repairs.
• Complete all job tasks accurately and on time, including job descriptions, invoicing/closeout, job photos, and related documentation where necessary. Protect customer's home from damage while working and leave customer's home cleaner than when arrived.

Desired Skills & Experience

• Familiarity with local HVAC codes and the ability to apply them in the field. Knowledge of industry equipment, field concepts, practices, procedures, tools and equipment.
• Proven experience working with heating and cooling systems.
• Highschool diploma/GED
• Clean, safe driving record.
• Strong organizational skills with excellent follow through.
• Clear, effective verbal and written communication skills.
• High integrity, strong social skills, and the ability to build solid customer relationships.
• A drive for continuous improvement and growth.
• Outgoing personality that thrives in a fast-paced, goal-oriented environment.
• Self-motivated, adaptable, and always positive.
• 13 years of experience preferred.

Our Core Values

• Built to Serve: We put people first. OUR customers, OUR team, and OUR community.
• Earned, Not Given: Success comes through hard work, integrity, and consistent performance.
• Honesty: We do whats right and operate with integrity.
• Responsibility: We take ownership and hold ourselves accountable.
• Solution Driven: We embrace challenges with an open mind and turn them into learning and growth opportunities.
• Dedication: Every day, we show our commitment through quality work, dependable service, and a focus on doing the job right.