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Dispatcher Technical Rideshare Operator
Dispatcher Technical Rideshare OperatorTRUCKING PEOPLE • South San Francisco, CA, US
Dispatcher Technical Rideshare Operator

Dispatcher Technical Rideshare Operator

TRUCKING PEOPLE • South San Francisco, CA, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

  • $40.00 Per Hour
  • 40 + Hour Work Week
  • Paid Travel
  • Pre-tax commuter benefits
  • 401k package

MUST call for phone screen to be considered Chris at 281-817-4329

Our partners are helping an on-demand, autonomous ride-share company hire a customer services Operator dispatcher to be responsible for testing and operation of the remote monitoring / control system for autonomous vehicles.

As a Fleet Support Specialist,

  • Collaborate with the scheduling team to secure repair slots and optimize vehicle repair time.
  • Review open vehicle issues and generate action plans, ensuring constant monitoring and updates on fleet health.
  • Maintain accurate historical data and record-keeping for vehicle health and repairs.
  • Assist in the creation and development of technical documentation and processes.
  • Support the creation of daily, weekly, monthly, and quarterly reporting on fleet performance and maintenance.
  • Perform quality inspections of repair orders
  • Support in ordering parts, ensuring parts availability for scheduled and unscheduled repairs.
  • Interface with multiple teams across the company to align processes and operations for smooth workflow.
  • Work across multiple internal systems and ticketing tools to create work orders, track maintenance activities, manage parts requests, and ensure end-to-end traceability from issue identification through resolution.
  • Responsibilities will include :

  • Effectively monitor autonomous vehicle operations.
  • Respond to and manage critical mission needs.
  • Assist the fleet of vehicles by providing remote guidance in complex situations.
  • Assist with testing and data collection.
  • Work closely with SW, QA and UX to improve the Interface.
  • Willingness to work flexible shift hours.
  • Requirements

  • familiarity with MS Office / Google Suites
  • 2+ years of experience working in operations or a fast-paced environment
  • Bachelor's degree in STEM, Analytics, or related fields
  • Excellent computer skills and problem-solving ability
  • Excellent written and verbal communication
  • Positive attitude with a growth mindset
  • Benefits :

  • Pre-tax commuter benefits
  • Employer Subsidized healthcare benefits
  • Flexible Spending Account for healthcare-related costs
  • Zero costs for short and long term disability and life insurance
  • 401k package
  • # ZR

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