Assistant Director of Business Office

The Assistant Director of the Business Office provides leadership operational oversight and strategic support to ensure the effective management of all revenue collection and accounting functions. This position oversees Business Office staff and ensures compliance with college financial policies and procedures. The Assistant Director plays a key role in ensuring timely and accurate billing revenue recognition and exceptional customer service to students sponsors and community partners.

Duties and responsibilities included but not limited to :

• Oversee and manage the day-to-day operations related to revenue collection billing and recording of revenue in accordance with college policy and accounting standards.
• Provide leadership and guidance to frontline staff third-party billing and work-study employees.
• Review and approve daily deposits cash reconciliations and related documentation.
• Handle escalated student inquiries and resolve complex issues with professionalism and empathy.
• Maintain and reconcile petty cash accounts.
• Support the team by assisting with phone calls emails and walk-in inquiries while maintaining a high level of customer service.
• Ensure all departmental procedures are well-documented accurate and regularly updated.
• Collaborate with the Executive Director to identify and implement process improvements that enhance efficiency and accuracy.
• Oversee student account billings third-party sponsorships and scholarship fund disbursements.
• Monitor accounts receivable balances and invoicing procedures through system reporting and analysis.
• Ensure compliance with Ivy Tech Community College financial policies procedures and regulatory requirements.
• Work collaboratively with other departments to streamline the student service experience and promote operational excellence.
• Supervise coach and develop Business Office staff fostering a culture of accountability teamwork and continuous improvement.
• Assist the Executive Director in enforcing financial management policies and ensuring internal controls are maintained.
• Works with other departments to develop strategies to streamline the student service process

Education And Experience :

Ivy Tech Community College is an accredited equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1