Technical Writer (Cards and Payments) | Berkeley Heights, NJ (3 Days), Princeton, NJ (2 Days) | W2

Job Title : Technical Writer (Cards and Payments)

Location : Berkeley Heights, NJ (3 Days) and Princeton, NJ (2 Days) (based on client schedule)

Employment Type : W2 Position with Next Gen Software Solutions LLC

Work Schedule : 5 days a week onsite

Experience : 10 to 12 Years of industry experience

Job Description :

Industry Knowledge : Banking, Payment and Credit Card domain experience

• Research and Information Gathering : Interviewing product managers, studying product samples, and gathering data to understand the product's features and functionality.
• Content Creation : Writing, editing, and proofreading content for accuracy, clarity, and consistency.
• Audience Analysis : Assessing the needs and technical knowledge of the intended audience (e.g., end-users, technicians, or developers) to adjust the tone and technical level of the documentation.
• Documentation Management : Organizing information, creating diagrams, charts, or other visual aids, and managing documentation systems (such as content management systems or wikis). Collaboration : Working with cross-functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
• Review and Testing : Incorporating user feedback to update and improve content and testing documentation for usability and accuracy.

Key Skills and Qualifications

Typical Documentation Types

About Next Gen Software Solutions LLC :

Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.

Equal Employment Opportunity Statement :

Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.