Talent.com
Call Center Customer Service Representative
Call Center Customer Service RepresentativeRandstad • San Diego, CA, US
Call Center Customer Service Representative

Call Center Customer Service Representative

Randstad • San Diego, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Our client is a leading healthcare organization with upcoming classes for Customer Service Reps in San Diego, CA. These are onsite, temporary positions (6-month contracts), but could extend based on performance and solid attendance records.

  • Schedule : Monday-Friday 8am-5pm (40 hours per week)
  • Pay Rate : $23-24 / hr based on experience
  • Duration : 6-months with potential to extend
  • Location : San Diego, CA 92108
  • 100% onsite

Responsibilities :

  • Handle Inquiries :  Answer and document a high volume of incoming contacts, including complex calls related to specialized products or services.
  • Provide Professional Support :  Respond professionally to all inquiries from internal and external customers.
  • Investigate and Resolve Issues :  Initiate contact with health plan personnel and other relevant departments to gather information, and then evaluate the data to determine the best course of action to resolve the issue.
  • Document Everything :  Accurately document all communications and actions according to established procedures.
  • Follow Procedures :  Meet customer needs and expectations by following established procedures.
  • Customer Service :  Actively promote and provide exceptional customer service that is consistent with the organization's standards.
  • Compliance :  Uphold compliance standards and maintain the privacy and confidentiality of customer information.
  • Member Core :  Facility inquiries, web support, ordering ID cards, and complaints.
  • Member Advantage :  Eligibility and benefit inquiries, adding / removing dependents, and addressing complaints.
  • Premium Billing :  All billing inquiries, making payments, and addressing complaints.
  • KPC Billing :  Handling inquiries about 1095 tax forms and other billing-related matters.
  • Microsoft Office, Epic (EMR), Data entry
  • High School Diploma or GED required
  • 2+ years of customer service handling high volume calls

    • Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

    We can’t wait to tell you all about it!

    Company Description

    Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!

    [job_alerts.create_a_job]

    Customer Service Representative Call Center • San Diego, CA, US

    [internal_linking.similar_jobs]
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Poway, California
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Santee, California
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Packaged Gases Customer Service Representative - San Marcos, CA

    Packaged Gases Customer Service Representative - San Marcos, CA

    Matheson Tri-Gas • San Marcos, CA, United States
    [job_card.full_time]
    Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote / follow up. Assesses customer satisfaction wi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Representative

    Call Center Representative

    VirtualVocations • San Diego, California, United States
    [job_card.full_time]
    A company is looking for a Remote Call Center Representative.Key Responsibilities Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Conduct dat...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Call CenterCustomer Service Representative

    Remote Call CenterCustomer Service Representative

    MCI • San Diego, CA, US
    [filters.remote]
    [job_card.full_time]
    Remote Call Center Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our cli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Service Representative

    Patient Service Representative

    LHH US • San Marcos, CA, US
    [job_card.full_time] +2
    Patient Service Representative - San Marcos, CA.Oceanside, Carlsbad, Escondido, and Rancho Bernardo.LHH is proud to partner with a nationally respected healthcare organization to hire a.Patient Ser...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Wireless Retail Sales Representative

    Wireless Retail Sales Representative

    AT&T Blue Link Wireless • San Marcos, CA, US
    [job_card.full_time] +1
    Consultor de ventas minoristas – Distribuidor autorizado de AT&T.Tienda minorista de AT&T -.Potencial de comisión sin límite. Médico, Dental, Visión, Vida y...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Escondido, California
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Call Center Representative

    Senior Call Center Representative

    VirtualVocations • San Diego, California, United States
    [job_card.full_time]
    A company is looking for a Remote Senior Call Center Representative.Key Responsibilities Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Trai...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Call Center Service Representative

    Call Center Service Representative

    Pedder Auto Group • Poway, CA, US
    [job_card.full_time]
    The Pedder Automotive Group was founded in 2008 by Owner David Pedder.The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Do...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Representative

    Call Center Representative

    CRA MSO LLC • Chula Vista, CA, US
    [job_card.full_time]
    Come Join Our Team! We are a fun fast paced Ophthalmology practice, in Chula Vista, CA looking for service-oriented Call Center Representatives!. We are a premier and comprehensive eyecare and surge...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    ApexFocusGroup • San Diego County, California, US
    [filters.remote]
    [job_card.full_time] +1
    Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Call Center Representative Agent experienc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Historic Tours of America • San Diego, California, USA
    [job_card.part_time]
    Customer Service Representative.This position is the face of Old Town Trolley Tours of San Diego (OTT-SD).The Customer Service Representative gives accurate information and guides customers to OTT-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Outbound Call Center / Client Care Representative

    Outbound Call Center / Client Care Representative

    One Hour Heating & Air Conditioning • San Diego, CA, US
    [job_card.full_time]
    Join Our Growing San Diego Team Today!.Do you value professionalism and punctuality? Are you looking for an opportunity to rapidly grow with a company? If you are an individual who values a rewardi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Specialist

    Customer Service Specialist

    LHH US • La Mesa, CA, US
    [job_card.full_time]
    Now Hiring : Customer Service Specialist (Hybrid Schedule).LHH has partnered with a dynamic and growing financial services company dedicated to providing top-notch services to their clients.As the c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Escondido, CA, USA
    [job_card.full_time]
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Sales Manager

    Call Center Sales Manager

    RIVO Holdings, LLC • San Diego, California, USA
    [job_card.full_time]
    Lead and inspire a high-performing sales team to consistently exceed quotas.Establish clear goals track KPIs and implement data-driven strategies for success. Coach and develop team members through ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Representative (San Diego, CA)

    Call Center Representative (San Diego, CA)

    116508 Innovation At Work • San Diego, CA, US
    [job_card.full_time]
    The Candidate shall answer and process all incoming calls.The Candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods.Cal...[show_more]
    [last_updated.last_updated_30] • [promoted]