Talent.com
Operations Manager, Aerospace and Defense
Operations Manager, Aerospace and DefenseAirspace • Columbus, OH, US
Operations Manager, Aerospace and Defense

Operations Manager, Aerospace and Defense

Airspace • Columbus, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Company Introduction :

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Compensation and Benefits :

  • Competitive salary, salary range $80,000- $100,000
  • High-quality health, vision, and, dental care plan options
  • Unlimited PTO
  • 401(k) plan with employer match (after 6 months)
  • Professional training reimbursements
  • Generous employee perks

Role Overview :

The Operations Manager, Aerospace and Defense plays a pivotal role in driving continuous improvement, operational excellence, and overall success within their assigned sector and Regional Operations team. This role is responsible for leading one of Airspace's largest aerospace partners, ensuring consistent performance, implementing improvement initiatives, and developing the sector into a regionally elite operations team as the company continues to scale and mature.

While part of the Operations organization, the Operations Manager collaborates closely with cross-functional teams across Airspace—as well as with customers and partners in multiple regions (EU, APAC, US, etc.). This position requires strong leadership in managing teams across time zones and the ability to effectively coach and develop team members in both on-site and remote settings.

Responsibilities :

  • Maintain on-site presence at the Ohio location.
  • Take full ownership of assigned key accounts and all related on-site operations.
  • Serve as the primary on-site escalation point and main contact for all operational performance within your sector.
  • Monitor and address daily, weekly, and monthly performance trends through team coaching, feedback, and process improvements.
  • Support your team directly when needed to ensure smooth operations and maintain top-tier customer service.
  • Represent Operations in key customer meetings (onboarding, QBRs, escalations, issue resolution, and expansion discussions).
  • Partner with Revenue teams to develop, review, and approve standard operating procedures (SOPs) and customer-specific workflows.
  • Collaborate with Network, R&D, Finance, and other departments to design and implement custom operational solutions that fall outside standard processes.
  • Lead or participate in both internal and external deployment (implementation) calls to ensure operational readiness.
  • Define sector-specific standards, workflows, and performance expectations to ensure consistent, high-quality service.
  • Work with Network to design and optimize solutions during customer onboarding.
  • Identify risks and operational challenges early, providing regional or sector-specific insights during customer RFPs.
  • Establish and track key performance indicators (KPIs) for your sector.
  • Regularly report on sector performance and improvement plans through written updates and leadership meetings.
  • Team Leadership & Development

  • Lead and coach Operations team members in your sector, setting clear goals aligned with company OKRs and performance metrics.
  • Maintain consistent operational coverage and workforce planning to ensure 24 / 7 / 365 service delivery.
  • Assist with recruitment, onboarding, and professional development in partnership with Operations Leadership and the People Team.
  • Establish and manage a regular business rhythm for performance reviews, goal alignment, and team communication.
  • Foster strong communication standards across all internal and external channels.
  • Skills / Qualifications :

  • One-Team Mentality : We are One Team. We believe we all accomplish more when we are working together.
  • Ownership Mindset : End to end ownership of your team, projects, responsibilities and their effects down the line. You are the owner of decisions you make and must take responsibility for those decisions.
  • Raising the bar : What got us here will not get us where we want to be, and as an operations team and company need to constantly be heightening the quality, speed and impact of our efforts in all facets of our work.
  • Grace under pressure : Ability to raise, navigate and execute difficult situations when needed is necessary for Airspace to continue on this growth trajectory.
  • Core Values :

  • We are One Team. We believe we all accomplish more when we are working together.
  • We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
  • We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
  • We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
  • We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
  • Airspace Overview

    Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

    As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant to parts for critical machinery, including grounded aircraft and highly sensitive components such as semiconductors.

    Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140M.

    The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute our mission of reshaping the world of time-critical logistics.

    About Airspace

    From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind—awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

    With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

    Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.

    Equal Opportunity Statement

    Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

    Note : Please no third party agencies for this role. Any unsolicited resumes received by any Airspace team member will become the sole property of Airspace with no fees owed.

    Core Values :

  • We are One Team . We believe we all accomplish more when we are working together.
  • We make an Impact . We are determined to have a positive influence on our environment, our customers, our industry, and our world.
  • We are Passionate . We care deeply about our mission and are not afraid to raise the bar.
  • We are Transparent . We pride ourselves on having open, honest, and sincere communication with our team and customers.
  • We are Innovative . We never settle and are always striving to improve our product, service, and ourselves.
  • About Airspace :

    From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

    With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

    Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.

    Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

    For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

    [job_alerts.create_a_job]

    Aerospace And Defense • Columbus, OH, US

    [internal_linking.related_jobs]
    Senior Manager, Business Development, Cell & Gene Therapies

    Senior Manager, Business Development, Cell & Gene Therapies

    Fresenius Kabi USA, LLC • Columbus, OH, United States
    [job_card.full_time]
    The Senior Manager, Business Development, will play a critical role in driving global sales and business development strategy for our cutting-edge Cell and Gene Therapies (CGT) Technologies divisio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Syneos Health / inVentiv Health Commercial LLC • Westerville, OH, United States
    [job_card.full_time]
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Circleville, OH, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations (DOO)

    Director of Operations (DOO)

    Four Points Colombus-Polaris • Columbus, OH, US
    [job_card.full_time]
    Come join our team in an always changing and fast paced position as a Director of Operations.The DOO runs the hotel in the General Manager's absence. You will assist department heads and manager...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Security Operations Engineer

    Senior Security Operations Engineer

    BPS Technologies • Columbus, OH, US
    [job_card.full_time]
    Job Title : Senior Security Operations Engineer.Columbus, OH – Onsite 5 days per week.Join a highly collaborative, mission-driven technology team supporting critical statewide systems and user...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Manager, Aerospace and Defense

    Operations Manager, Aerospace and Defense

    Airspace Systems • Columbus, OH, US
    [job_card.full_time]
    Operations Manager, Aerospace and Defense.Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Manager (Columbus)

    Operations Manager (Columbus)

    Parsec, LLC • Columbus, OH, United States
    [job_card.full_time]
    Since our beginning in 1949, we have built an integrated network consisting of the industrys most qualified people, state-of-the art equipment, and comprehensive resources.We focus every day to be ...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Operations Development Manager

    Operations Development Manager

    Amsted Rail Company Inc • Groveport, OH, US
    [job_card.full_time]
    Amsted Rail is seeking dynamic and results-driven talent to lead strategic initiatives that enhance operational efficiency and drive continuous improvement across our manufacturing sites.This role ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Central Operations Manager

    Central Operations Manager

    Columbus Staffing • Columbus, OH, US
    [job_card.full_time]
    The Central Operations Manager is responsible for managing escalations within a specific region.They will act as a subject matter expert and will own resolving problem cars from start to finish.The...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Surplus Lines Reporting

    Manager, Surplus Lines Reporting

    InsuranceJobs.com • Ohio, United States
    [job_card.full_time]
    As part of the InhabitIQ company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager, Operations & Logistics

    Manager, Operations & Logistics

    Knix • Columbus, OH, US
    [job_card.full_time]
    Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life.Through our innovative products and our engaged community, we are empowering people every...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Director

    Operations Director

    Urban Strategies, Inc. • Columbus, OH, US
    [job_card.full_time]
    USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in. Founded in 1978, USI is a leader in community developme...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations (Ohio Wesleyan University)

    Director of Operations (Ohio Wesleyan University)

    AVI Foodsystems • Delaware, OH, US
    [job_card.full_time]
    AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of.Director of Operations at (Enter School Name). Providing comprehensive food services with a focus on the highest...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field-Based Case Manager - Remote in Pickaway County in OH Market

    Field-Based Case Manager - Remote in Pickaway County in OH Market

    UnitedHealth Group • Circleville, OH, United States
    [filters.remote]
    [job_card.full_time]
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Center Repair Manager

    Data Center Repair Manager

    EOS IT Company • Orient, OH, US
    [job_card.full_time]
    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Facilities Services and Area Manager

    Facilities Services and Area Manager

    InsideHigherEd • Columbus, Ohio, United States
    [job_card.full_time]
    Screen reader users may encounter difficulty with this site.For assistance with applying, please contact.If you have questions while submitting an application, please review these.Current Employees...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Facilities Services and Area Manager

    Facilities Services and Area Manager

    Ohio State University Wexner Medical Center • Columbus, OH, United States
    [job_card.full_time]
    The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients, visitors, and staff. The Environmental Services Area Manager functions to support the cle...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Market Development Manager

    Market Development Manager

    COMTECH TELECOMMUNICATIONS • Columbus, OH, US
    [job_card.full_time]
    Central or Eastern Time Zone Preferred (Remote).Comtech Telecommunications Corp.Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success.With mu...[show_more]
    [last_updated.last_updated_30] • [promoted]