Patient Care Coordinator

Job Description

Job Description

POSITION TITLE : PATIENT CARE COORDINATOR

STATUS : NON-EXEMPT

DEPARTMENT : ADMINISTRATION

SUPERVISOR : PATIENT CARE COORDINATOR

LOCATION : Markeevile, CA

POSITION SUMMARY :

The Patient Care Coordinator, in alignment with the goals of MACT Health Board Inc. will be primarily responsible for patient care management. This position will provide ongoing support for the patient and team based care model. The Patient Care Coordinator will work with Operations, Nursing and Quality Improvement personnel to disseminate and collect information related to patient care. The coordinator will work closely with care team members to assist with patient self-management, data collection, case management, continuity of care and referral coordination. The Patient Care Coordinator will be responsible for regularly reporting patient care-management data and findings with the relevant departments.

The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature.

PRIMARY RESPONSIBILITIES :

1. Pre flow the daily appointment schedule to determine if any; immunization, annual physicals, well child visits or any due or past due medical issues that need to be addressed.

2. Review the patient visit summaries and patient charts for Primary Care Providers to identify due or past due health care items.

3. Work in collaboration with team members to identify care needs and maintains patient care database to track the delivery of care / services related to; (CBI) Care Based Incentives, (QIM) Quality Improvement Measures, (HWFL) Healthy Weight for Life, (IHA) Initial Health Assessment, (SHA) Staying Healthy Assessment, (WCV) Well-child visits, (DRS) Dementia Rating Scale and overdue health maintenance care / services.

4. Retrieve medical forms for tracking purposes; (ACT) Asthma Control Tests, (SHA) Staying Healthy Assessment and then forward to Medical Records.

5. Update all medical information (Healthy Weight for Life, Medication Reconciliation and Asthma Action Plan) into the Care Team Huddle Report.

6. Prepare all necessary reports, exam results, physician notes and other related documents five (5) days in advance prior to visitation.

7. Facilitates and logs labs, X-rays, consults, referrals and other reports as needed.

8. Conducts quarterly audits for (ABN) Advance Beneficiary Notices and Medicare Medical Necessity.

Draft Patient Care Coordinator : 3 / 9 / 2022

Board Approved : 6 / 20 / 2022

9. Identifies and adds health coaching opportunities to the Care Team Huddle Report.

10. Assist with managing all patient recall list(s) and schedule patient accordingly. Properly reviews and assesses patient due for; (IZ) Immunizations, (CHDP) Child Health & Disability Program, (IHA) Initial Health Assessment, (DRS) Dementia Rating Scale and other related specialty clinics.

11. Develops and establishes working relationships with multiple departments to ensure cohesive communication, direction and completion.

12. Versed in patient education and Pre and Post care instructions to patient in direct correlation to provider orders and defined plan of care.

13. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

MINIMUM REQUIREMENTS :

1. Must have a high school diploma or equivalent.

2. Minimum of 3 years’ experience in clinical setting.

3. Medical Assistant Preferred.

4. Knowledge & experience with medical and dental terminology.

5. Customer service experience in a medical and dental field preferred.

6. Bilingual English / Spanish preferred.

MANDATORY REQUIREMENTS :

1. Must pass Occupational Health Screening.

2. Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form,

verified using the E Verify system.

4. Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto

insurance carrier).

3. Proficient in problem resolution, detail analysis, and accuracy.

4. Ability to work as part of a professional team.

5. Ability to work independently and submit weekly reports of progress to direct supervisor.

6. Ability to prioritize tasks and complete assignments in a timely manner.

AMERICAN INDIAN PREFERENCE

Preference in filling of a vacancy will be given to qualified American Indian applicants in accordance with the Preference Act (Title 25, U.S. Code, Sections 472 & 473) and Public Law 93-638, provided the applicant has submitted appropriate verification of Indian preference for employment. Other than the aforementioned requirement, the MACT Health Board, Inc. is an Equal Opportunity Employer.

NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT :

MACT Health Board, Inc. is required to implement the Drug-Free Workplace Act of 1988, 45 CFR Part 79, Subpart F. As such it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees who are reasonably suspected of violating this act may be subject to drug testing as a condition of employment. Employer required fitness examinations shall include drug testing as evidence of employee and employer compliance with the Drug-Free Workplace Act.

Part-Time, 2 to 3 days a week.