Teller Position at Wells Fargo
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, which is part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow your career.
In this role you will :
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
- Receive direction from managers and exercises judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers financial needs
Required Qualifications :
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, educationDesired Qualifications :
Customer service focus with experience handling complex transactions across multiple systemsAbility to educate and connect customers to technology and share the value of mobile banking optionsAbility to interact with integrity and professionalism with customers and team membersExperience working with others on a team to meet customer needsCash handling experienceAbility to follow policies, procedures, and regulationsAbility to identify potential fraud / risky accounts and take appropriate action to prevent lossWell-organized, independent and able to prioritize in a fast-paced environmentAbility to exercise judgment, raise questions to management, and adhere to policy guidelinesRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleaguesBilingual speaking and listening proficiency in Spanish / EnglishJob Expectations :
Ability to work a schedule that may include most SaturdaysThis position is not eligible for Visa sponsorshipPosting Location(s) :
ABRAMS & ROYAL 8448 ABRAMS RDFOREST LANE 10600 FOREST LANEJUPITER & BUCKINGHAM 3432 W BUCKINGHAM RDMURPHY 154 W FM 544NORTH GARLAND & 190 5352 NGARLAND AVEPRESTON CENTER 5938 W NORTHWEST HWYROCKWALL 2970 HORIZON RDROWLETT 2601 LAKEVIEW PKWYSACHSE 7900 WOODBRIDGE PKWYSATURN & MARKETPLACE 4771 SATURN RDSKILLMAN & ABRAMS 6535 SKILLMAN STWe Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs, which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Wells Fargo Recruitment and Hiring Requirements :
Third-Party recordings are prohibited unless authorized by Wells Fargo.Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number : R-494593