Talent.com
Branch Manager III Waltham Moody St Branch
Branch Manager III Waltham Moody St BranchRockland Trust • Waltham, MA, US
Branch Manager III Waltham Moody St Branch

Branch Manager III Waltham Moody St Branch

Rockland Trust • Waltham, MA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Branch Manager

As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals. Each day, you create a positive and motivating team environment to help staff meet branch goals and objectives, and cultivate a customer-centric retail environment focused on identifying and providing team-based solutions for customer financial needs.

With a desire to help and serve both internal and external customers, you take responsibility for ensuring a positive customer experience by proactively identifying, reporting, and resolving customer issues. You are the leader of the branch, setting and modeling sales and service standards as you shape the future of our banking operations.

What You'll Experience :

  • Meaningful relationships : We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
  • Commitment to community : We believe supporting our communities is essential, and are committed to helping those in need.
  • Recognition & reward : We believe all colleagues should be recognized for their contributions
  • Training & development : We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
  • Comprehensive benefits : Our goal is to offer our colleagues a benefits package, and an environment that supports a healthy work-life balance. Our benefits include : competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision, Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.

What You'll Do :

  • Manage and grow existing specialty De Novo locations and establish a strong book of business in new markets where applicable.
  • Develop and maintain effective lobby management and customer outreach efforts to enhance the customer experience both in and outside of the branch.
  • Select, hire, and motivate appropriate staff as needed to consistently deliver our value propositions as well as financial results.
  • Regularly meet with employees to ensure that they are trained and motivated toward achieving sales and service standards, using a needs-based consultative sales approach.
  • Conduct employee skills and results coaching in order to meet or exceed all customer experience, sales, and financial goals.
  • Manage a team of people collaboratively prospecting new businesses, while also managing and growing relationships in an existing larger book of business.
  • Foster and nurture a positive climate of teamwork, leading by example to inspire confidence, respect, and loyalty.
  • Select and develop quality employees through observational coaching sessions, joint sales calls, defined sales activities, and consultative customer sales tools; track, document, and report sales performance.
  • Take responsibility for ensuring that customers consistently receive a World Class Customer Experience with every branch staff interaction whether in person, over the phone, or through digital channels.
  • Utilize strong and independent outbound calling skills (with an emphasis on prospect calling), ability to be a true advisor to a large existing base of businesses, and proven ability to network within a dense community to expand business opportunities.
  • Proactively demonstrate and foster a 'High Tech, High Touch' environment by demonstrating technology and self-service channels with new and existing customers, promoting ATM, online banking, and mobile banking alternatives.
  • Partner with and refer business to all lines of business partners, including but not limited to Business Banking, Commercial, Cash Management, Mortgage, Wealth Management, and Investment.
  • Maintain the operational integrity of the bank, ensuring that proper controls are maintained over all branch operational processes and regulatory requirements.
  • Act as an ambassador of the bank by actively promoting the bank through CRA activities, participating in community events, and becoming an active member of a key business non-profit organization in your market area.
  • Demonstrate our core values and ensure the delivery of our core customer promises; respect, promote, and value diversity.
  • Assume additional responsibilities as assigned by Senior Management.

    • Required Qualifications :

  • College degree in business or finance, or equivalent experience.
  • Minimum of 2 years of previous retail banking or retail sales management experience.
  • Outstanding verbal and written communication skills with strong leadership ability.
  • Strong track record of effectively managing sales, customer experience, and operations of a large and complex Business Focus or Business Hub Location and grow existing branch households and deposits.
  • Thorough understanding around the requirements for a successful sales and service organization.
  • High level of professionalism, and ability to perform in an ethical manner in all transactions and interactions.
  • Ability to work within normal office requirements, with long periods of standing and continuous customer support.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete our training program.

    • Preferred Skills / Experience :

  • The ideal candidate should possess Retail Banking experience in a sales environment with strong supervisory experience.
  • Recommended $80M or greater in total deposits in an established retail branch (not driven by one large customer relationship).

    • Rockland Trust is the Bank Where Each Relationship Matters. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Now that you've heard a little bit about us, we'd love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.

    [job_alerts.create_a_job]

    Branch Manager Branch • Waltham, MA, US

    [internal_linking.similar_jobs]
    Landscaping Branch Manager

    Landscaping Branch Manager

    Express Employment • Lexington, MA, US
    [job_card.full_time]
    Our client, a large wholesale distributor of landscape products, is looking for an.The manager will support the Branch manager in all aspects of store operations including inventory management, tea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Branch Supervisor

    Branch Supervisor

    DIRECT FEDERAL CREDIT UNION • Needham Heights, MA, US
    [job_card.full_time]
    To deliver great rates that save our members money, provide easy access that saves them time, and offer remarkable service that preserves their peace of mind. To be the lifelong trusted partner of m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager

    Store Manager

    Tempur Sealy • Burlington, MA, United States
    [job_card.full_time]
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager(08367) - Belmont, MA

    Assistant Manager(08367) - Belmont, MA

    Domino's Pizza • Belmont, MA, US
    [job_card.full_time]
    Assistant Manager - Belmont, MA.You get up in the morning and you make sure that everyone in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager in Training

    Store Manager in Training

    CVS Health • Natick, MA, US
    [job_card.full_time]
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.The Store Manager In Trai...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Operations Specialist

    Branch Operations Specialist

    Northern Bank • Sudbury, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    SUMMARY / OBJECTIVE The primary role of the Branch Operations Specialist is to ensure operational integrity and compliance for the branch, including both sales and service functions.The Branch Operat...[show_more]
    [last_updated.last_updated_variable_days]
    Assistant Manager

    Assistant Manager

    Crunch Fitness - Red Brick • North Attleboro, MA, US
    [job_card.full_time]
    At Crunch Fitness, our philosophy is simple : No Judgments.We believe fitness should be fun, inclusive, and welcoming to everyoneno matter their shape, size, age, race, gender, or fitness level.Work...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Manager

    Assistant Manager

    Walmart • Pawtucket, RI, USA
    [job_card.full_time]
    Join the Walmart team as an Assistant Manager and help us lead our store to success.As an AM, you will assist with hiring, training, and managing staff, oversee store operations, and ensure that cu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    Santander • North Billerica, MA, US
    [job_card.full_time]
    Relationship Banker, Billerica, MA.Santander is a global leader and innovator in the financial services industry.We believe that our employees are our greatest asset. Our focus is on fostering an en...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Behavior Technician

    Behavior Technician

    Northeast Family Services • Rehoboth, MA, US
    [job_card.full_time]
    Northeast Family Services is seeking a.FFS - Fee For Service Position.ABA-based instruction to promote development of new skills, at the direction of their supervising BCBA.The Behavior Technician ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    DISTRICT MANAGER - Chartwells Higher Education - Babson Park, MA

    DISTRICT MANAGER - Chartwells Higher Education - Babson Park, MA

    Compass Group • Babson Park, MA, US
    [job_card.full_time]
    Chartwells Higher Education District Manager.Location : Remote overseeing 7-8 accounts in New England.Other Forms of Compensation : Bonus Eligible. At over 300 college & universities around the countr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    MANAGER

    MANAGER

    Dairy Queen • Salem, NH, US
    [job_card.full_time]
    Job Opportunity At Dairy Queen.You are applying for a job with a franchisee of the Dairy Queen system and not American Dairy Queen Corporation or International Dairy Queen, Inc.Franchisees are inde...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Business Development Manager

    Associate Business Development Manager

    Advantage Solutions • Foxboro, MA, United States
    [job_card.full_time]
    Associate Business Development Manager.US-MO-Saint Louis | US-FL-Tampa | US-AR-Bentonville | US-NC-Charlotte | US-NJ-Edison | US-OH-Cincinnati | US-MA-Foxboro | US-IL-Chicago.Primary Posting Locati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Manager

    Assistant Store Manager

    Extra Space Storage • Nashua, NH, US
    [job_card.full_time]
    The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.This role ens...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Floating Branch Manager

    Floating Branch Manager

    SEAMEN'S BANK • Various on the Outer Cape, MA, US
    [job_card.permanent]
    [filters_job_card.quick_apply]
    Expected to perform all duties of a permanent branch manager on a floating basis, overseeing the efficient operation of a full-service bank branch. Leads, develops and motivates staff in the deliver...[show_more]
    [last_updated.last_updated_variable_days]
    Assistant Store Manager

    Assistant Store Manager

    Boot Barn • Natick, MA, US
    [job_card.full_time]
    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Western New Hampshire

    Store Manager - Western New Hampshire

    Petco • New Hampshire, United States, United States
    [job_card.full_time]
    The General Manager is responsible for leading through Petco’s vision of “Healthier Pets.The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of man...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Assistant Store Manager

    Assistant Store Manager

    Roche Bros. Supermarkets • Westwood, MA, US
    [job_card.full_time]
    This position will be located in either Westwood, Natick, Millis, or Needham, MA.The Assistant Store Manager assists the Store Director to oversee the operations of the store to ensure customer sat...[show_more]
    [last_updated.last_updated_30] • [promoted]