Instructional Designer

We are seeking an experienced Global Talent Development Manager to join our Global Talent Development team in San Mateo CA. The role will require close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across multiple time zones. This role will design deliver and manage high-impact leadership development programs that bring our company values to life support our strategic priorities and elevate leadership capability across regions.

The ideal candidate is equal parts designer facilitator and strategist with deep expertise in curriculum design proven facilitation skills a strong L&D track record and the ability to integrate AI tools to personalize and scale learning. They will also apply analytical rigor to measure impact tell a compelling data story and continually improve programs based on evidence.

Please note : This is a hybrid role that will be based in San Mateo CA and requires an in-office presence three days per week (Tuesday - Thursday).

Key Responsibilities :

Instructional Design & Development

• Design engaging high-impact learning experiences for leaders at all levels with a focus on new and mid-level managers.
• Develop content materials and exercises using modern learning methods blended delivery and AI-driven tools.
• Adapt programs to meet cultural and regional needs for a global audience.

Facilitation & Delivery

Measurement & Impact

Qualifications :

Preferred experience :

Additional Information :

Please note : This is a hybrid role that will be based in San Mateo CA and requires an in-office presence three days per week (Tuesday - Thursday).

This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background training work experience business needs and market demand. Therefore in some circumstances the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus.

Compensation Package

$149700-$215165 USD Base Salary

Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work : No

Employment Type : Full-time

Key Skills

System Design,Classroom Experience,Learning Technology,Instructional Design,Adult Education,SCORM,LMS,Training & Development,Adobe Dreamweaver,Adobe Captivate,Curriculum Development,Web Accessibility

Experience : years

Vacancy : 1