Production Support Engineer

Genesis10 is currently seeking a Production Support Engineer with our client in the financial industry located in Plano, TX. This is a 12+ month contract position.

Responsibilities :

• Support for the Flagscape and child applications within the Corporate Function Chief Administrative Office Client Portfolio
• Monitor and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues
• Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners
• Oversee day-to-day operations keeping the systems stable and healthy
• Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management
• Resolve incidents based on customer defined SLA's
• Support production release activities
• Perform business continuity and disaster recovery activities
• Create and troubleshoot AutoSys scripts / jobs
• Work closely with developers and support various configuration and log management
• Document application support processes and procedures

Requirements :

Pay range : $63.68 - $71.68

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :