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HRIS + HR Operations Program Manager
HRIS + HR Operations Program ManagerVerwise Credit Union • South Bend, IN, US
HRIS + HR Operations Program Manager

HRIS + HR Operations Program Manager

Verwise Credit Union • South Bend, IN, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

HRIS + HR Operations Program Manager

The HRIS + HR Operations Program Manager has a strong blend of technical and functional expertise in Workday and Human Resources Operations. This incumbent will play a critical part in bridging technology, compliance, and operational excellence, ensuring that HR systems and processes support business goals, employee lifecycle management, and data integrity.

Primary Responsibilities and Duties :

  • Conduct regular audits of HR processes and practices to ensure compliance and recommend improvements.
  • Continuously seek ways to improve HR processes and workflows for efficiency.
  • Serve as the primary point of contact for compliance-related inquiries and audits.
  • Oversee State and Federal regulatory filings.
  • Partner with IT and third-party vendors to manage system upgrades, integrations, data integrity, troubleshooting, and system performance.
  • Manage and lead HRIS and HR Operations project governance, including defining roles, responsibilities, and approval processes.
  • Develop and monitor project plans, schedules, and deliverables to ensure successful execution.
  • Provide centralized reporting on project status, risks, and milestones for leadership and key stakeholders.
  • Ensure that lessons learned from completed projects are documented and incorporated into future initiatives to drive continuous improvement.
  • Collaborate with cross-functional teams to align project objectives with organizational priorities.
  • Build and maintain strong internal and external relationships, ensuring service level agreements are met.
  • Collect, analyze, and report on HR metrics to assess the effectiveness of programs and initiatives.
  • Utilize data insights to inform decisions and enhance HR processes.
  • Develop, maintain, and enhance interactive HR dashboards to provide real-time insights into key workforce metrics, such as compliance, turnover, engagement, and project-specific workforce trends.
  • Regularly analyze dashboard data to identify trends, opportunities, and risks and present findings to leadership.
  • Leverage dashboards to streamline reporting for compliance audits, client requirements, and internal decision-making.
  • Serve as the internal liaison for outsourced payroll processing, ensuring timely and accurate submission of payroll-related data to the third-party provider.
  • Oversee the pre-processing of payroll, including the collection, verification, and reconciliation of timecards and hours worked.
  • Perform audits and reviews of payroll data in coordination with third-party payroll managed services to ensure compliance and accuracy.
  • Manage post-payroll responsibilities, including funding, payroll balancing, and distribution of internal payroll reports.
  • Collaborate with internal stakeholders to resolve payroll-related issues and ensure alignment with organizational policies and procedures.
  • Provide support as needed for functions such as timekeeping, administration, system configuration, system testing, and system training.

Knowledge / Skills :

  • Highly proficient in HRIS systems and project management tools.
  • Exceptional organizational and time-management abilities.
  • Excellent communication and relationship-building skills.
  • Analytical mindset with a focus on data-driven decision-making.
  • Ability to manage multiple priorities.
  • Excellent communication and influencing skills, including using qualitative and quantitative data-based insights.
  • Able to connect strategy with execution and execute with rigor, working cross-functionally, and managing multiple priorities and initiatives.
  • Strong analytical and problem-solving abilities and demonstrated ability to shift between strategy and execution.
  • Ability to work onsite at the South Bend, Indiana office as needed, approximately 20%.
  • Minimum Requirements :

  • High School Diploma, GED or equivalent certification
  • Bachelor's degree in Human Resources, Business Administration, or equivalent work experience
  • 4+ years' progressive HR experience
  • 2+ years' Workday experience
  • PHR / SPHR or PMP certification, preferred
  • Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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