Business Development Manager - Director for Salesforce Practice

We are seeking an experienced and dynamic Salesforce NA Practice Director to lead and scale our Salesforce practice across North America. This strategic leadership role requires a strong mix of practice building, delivery excellence, partner engagement, and sales support. The ideal candidate has previously played a key role in establishing or expanding a Salesforce partnership in the USA, working closely with Salesforce AEs, RVPs, and Partner leadership to drive pipeline, co-sell motions, and revenue growth. Key Responsibilities Sales Leadership & Growth Build, scale, and manage the Salesforce practice across North America. Define practice vision, offerings, GTM strategy, and capability roadmap. Thought Leadership and strong competencies across Salesforce Core Clouds, Marketing Cloud, Data Cloud, and Agentforce. Salesforce Partnership Management Serve as the primary leader for the Salesforce partnership in North America. Build strong relationships with Salesforce AEs, RVPs, VPs, PSMs, Industry Leads, and ecosystem partners. Drive joint account planning, co-sell pipeline, and partner-led deal cycles. Represent the company in key Salesforce events, partner QBRs, and executive sessions. Improve partnership tier, scorecard metrics, and overall visibility in the ecosystem. Sales, Pursuits & Deal Support Collaborate closely with Sales teams to drive and close strategic Salesforce opportunities. Lead solutioning, estimation, RFP responses, proposal creation, and deal shaping. Deliver executive-level presentations to customers and partners. Identify cross-sell and upsell opportunities across BFS, Manufacturing, Automotive, Lifesciences, Consumer Goods, and Retail. Delivery Governance & Customer Success Provide executive oversight into key Salesforce programs and accounts. Ensure high-quality delivery, adoption, and customer satisfaction. Work extensively with offshore and global delivery teams to ensure cost-effective, scalable, and high-quality execution. Offering & Innovation Build industry-specific solutions, accelerators, and go-to-market offerings. Drive innovation leveraging Agentforce, AI, Data Cloud, automation, and industry templates. Develop thought leadership, case studies, and customer success assets in collaboration with marketing. Required Skills & Experience BS / BE / BTech / MS / MBA in Computer Science or any engineering degree 10+ years of Salesforce experience in consulting, delivery, practice leadership, or alliances. Experience building or scaling a Salesforce practice in the North American market. Strong working relationships with Salesforce AEs, RVPs, and Partner teams. Deep knowledge of Salesforce Core Clouds (Sales, Service, Experience) and strong exposure to Marketing Cloud, Data Cloud, and Agentforce. Strong industry understanding multiple verticals like BFS, Manufacturing, Auto, Lifesciences, Consumer Goods, Retail. Experience leading pre-sales, solutioning, and large-scale Salesforce deal cycles. Proven ability to collaborate with and leverage offshore / global delivery teams. Strong delivery management background with executive presence and communication skills. Ability to engage and influence C-suite stakeholders.