Electronics Restoration Technician

Job Description

Job Description

Benefits :

• Holiday bonus
• 401(k) eligible after 90 days of employment
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

FRSTeams mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve. We are a close-knit community of hand-chosen professionals (like you), committed to restoring personal items and helping families get their lives back on track.

Position Summary :

The Electronics Restoration Technician is responsible for the inspection, testing, cleaning, and restoration of electronic devices and appliances affected by fire, smoke, water, or environmental exposure. This role requires a methodical approach, problem-solving skills, and comfort working with a wide range of devicesfrom televisions and computers to home theater and household electronics. Work will take place both in-house and on-site at customer properties, requiring strong communication and organizational skills.

Essential Duties and Responsibilities :

On-Site :

Communicate professionally with customers to explain the restoration process and answer questions

Assist with or lead the mapping, labeling, and removal of electronic devices during pack-out

Document how items are connected (especially computer systems and home theaters) for accurate reconnection

Direct less-technical team members during pickups and reconnections, ensuring efficiency and customer satisfaction

Reinstall and reconnect items during pack-back, verifying functionality and addressing any issues

In-House :

Test and validate the functionality of a wide range of electronics, including appliances, TVs, computers, and AV equipment

Clean and restore electronics using approved methods and tools

Determine repairability vs. replacement based on condition and testing results

Perform final testing to ensure items are fully operational before return

Maintain accurate documentation of all testing, repair actions, and results in accordance with company standards

Minimum Qualifications (Knowledge, Skills, And Abilities) :

Strong mechanical and technical aptitude; must be comfortable disassembling and reassembling electronic devices

Problem-solving mindset and attention to detail

Ability to manage multiple items and prioritize workflow efficiently

Professional appearance and customer service skills

Knowledge of electronics repair, home theater setup, computer systems, and legacy devices

Ability to lift and move items weighing up to 75 lbs

Ability to drive a 16 box truck is a plus

Education & Experience :

High school diploma or equivalent required

Minimum of 2 years of experience in electronics, appliance, or computer repair (professional or hobby-related)

Valid drivers license with satisfactory driving record and reliable transportation

Must pass a pre-employment drug screen, background check, and DOT health screening

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE :

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

FRSTeam is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. FRSTeam makes hiring decisions based solely on qualifications, merit, and business needs at the time.