Care Coordinator

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County.

Key Responsibilities

• Assess participants' needs, resources, and supports by utilizing assessments
• Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs.
• Advocate for participant and family to efficiently obtain needed services.
• Collaborate with community and agency resources and maintain positive working relationships.
• Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants).

Qualifications

Education:

• Required: Bachelor's degree in human services or related field, or equivalent work experience.

Experience:

• Required: At least one year experience working with children.
• Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge

Skills and Competencies:

• Working knowledge of child development.
• Ability to establish and maintain effective working relationships.
• Ability to provide children with effective direction and supervision.
• Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action.
• Willingness to work some evening hours required.
• Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!

Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.

We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.